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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Bridgeport, CT Street Address LINKEDIN LINK AVAILABLECareer ObjectiveHighly qualified in service-based hospitality positions requiring an emphasis on customer satisfaction in a fast-paced environment. A proven and verifiable record for utilizing strong technical and interpersonal skills to enhance organizational efficiency and profitability. Seeking entry-level opportunities to expand skills while facilitating company growth. Assist the supervisors and management team with problem-solving skills, and respect for deadlines while handling administrative and entry-level talents to prove myself and grow with the company.SkillsMs. Office, Ms. Excel, Outlook, PowerPointCustomer Service RepresentativeTime ManagementRecordkeeping and BookkeepingTypes 50 WPMThe ability to work autonomouslySocial media managementStrong resultsfocusExperienceAdministrative Assistant Bookkeeper04/2019 - CurrentGuarantee Auto Group CTAssist in Audit procedures and provide documents neededHandling reception area greeting and assisting visitors & keeping an office log dailyType Documents, Scan, Photocopy, General filling, and Courier.Cashier/Customer Service Staff06/2008 - 06/2010Caraluzzi's Newtown Newtown, CTDemonstrated ability to meet the needs of patrons, dependable, hardworking, reliable, and punctualWork well as a team member or independentlyResourceful, energetic, competent, multi-task, and results-oriented.Cashier/Customer Service Staff06/2006 - 04/2008The Maritime Aquarium Norwalk, CTGreeted customers and determined the services or products they were looking for to provide the most accurate and timely customer serviceProcessed and received customer payments for goods by cash providing correct change as required.Developed a thorough understanding of operating cash registers, automatic ticket issue machines, and other computerized equipment within the store.Cashier/Customer Service Associate05/2000 - 05/2005Rite Aid Pharmacy Brooklyn, NYProvided a high level of customer service and client relations based on outstanding communication and interpersonal skillsUse clear, concise communication and organizational skills to perform daily duties.Recognized for long hours, commitment to customers, attention to detail, professionalism, and follow-upKey Contributions and Accomplishments: Customer satisfaction rating of 98% for the first monthDependability: Recognized by clients and management for outstanding customer service, dedication, and hard work by receiving a significant raise from management.Education and TrainingBachelor of Business Administration: Health Services Management04/2022Berkeley College White Plains, NYDean's List, President's List, The National Society of Leadership and Success ScholarshipGraduated Magna Cum Laude |