Candidate Information Name Available: Register for Free Title Customer Success Service Target Location US-GA-Acworth Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Success Service Marietta, GA Customer Success Service Stone Mountain, GA Customer Service Quality Control Atlanta, GA Customer Service Representative Forest Park, GA Customer Service Delivery Driver Atlanta, GA Account Manager Customer Service Atlanta, GA Customer Service Scrum Duluth, GA

Candidate's Name
Street Address  Allatoona GatewayAcworth, Georgia Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEOVERVIEWResults-driven Senior Customer Success Representative with 7 years of experience in the banking industry. I am seeking a challenging position to utilize my exceptional customer service skills, deep knowledge of banking products, and proven record of accomplishment in driving customer satisfaction and retention. EXPERIENCE Wells Fargo 08/2021 - 07/2024 Sr. Customer Success Rep- Manage a portfolio of high-value clients, ensuring their satisfaction and retention.- Provide personalized guidance to clients regarding banking products and services.- Conduct regular account reviews and proactively identify opportunities for upselling and cross-selling.- Collaborate with internal teams to address customer concerns and resolve any issues in a timely manner- Achieve and exceed sales targets, consistently maintaining an elevated level of customer satisfactionWells Fargo05/2017 - 07/2021Universal Banker- Built and maintained relationships with a diverse portfolio of clients.- Assisted clients in navigating banking products and services, resolving any concerns or issues.- Collaborated with internal teams to ensure seamless customer experiences.- Inventory managed to keep bank up to date and operational Trained new hires, policies, and procedures, audited the bank vault EDUCATION Middletown High1995-1999 High School DiplomaAcademy of FinanceCollege of New Rochelle1999 - 2003 Bachelor's degree in business administration Business AdministrationSKILLS Excellent communication and interpersonal skills, with the ability to effectively resolve customer concerns and provide personalized solutions Strong expertise in providing exceptional customer service and building long- term relationships with clientsHighly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.Strong problem-solving skills, with the ability to think critically and provide innovative solutions