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Administrative Assistant Customer Servic...
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Name Available: Register for Free
Title Administrative Assistant Customer Service
Target Location US-NY-Oceanside
Email Available with paid plan
Phone Available with paid plan
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AGAOBJECTIVEExperienced candidate at optimizing productivity, service, and quality across high volume environments. Dependable professional that blends organizational skills, prioritizing and completing tasks independently with little to no instruction.SKILLS~Imputing data efficiently and timely~Exceptional organizational skills~Computer efficiency~Digital Literacy~Proficient attention to detail~Team player~Strong Communication Skills~Excellent customer service~Mastered Microsoft Word, Microsoft PC 1325 property insurance software, and Excel~Strong interpersonal skills~Results-Oriented~Client RelationsADMINISTRATIVE ASSISTANTPHONE NUMBER AVAILABLE EMAIL AVAILABLEEXPERIENCESENIOR ADMINSTRATIVE ASSIGNMENT SPECIALIST  ALLSTATE INSURANCE COMPANY  2018  PRESENT-Responsible for high volume lawsuits-Assist attorneys with trial preparation-Proof reading, editing, and organizing legal documents- Review litigation assignment documents to identify the litigation type to determine and find the appropriate Client Legal Services or retained firm-Manage email and phone correspondence- Coordinate communications involving attorneys, customers, claim personnel, and outside counsel firms-Prepare and present case, evidence, and data for attorney review- Support the local Client Legal Services office in administrative duties- Support Client Legal Services, Outside Counsel Team and Legal Ops with special projects, as assigned- Ability to complete minor investigations and solve problems related to countrywide litigation, non-litigation, and SOP referralsHOMEOWNER PROCESSOR  ALLSTATE INNSURANCE  2013-2018-Interacted with active and potential customers-Settled first party homeowner claims-Ran reports of the daily activities for the adjusters-Managed high volume customer callsBODILY INJURY PROCESSOR  ALLSTATE INNSURANCE  2000-2013-Liaison with inhouse negotiators in prepping for trial and settlement-Developed medical files for process of negotiation-Managed high quantity of 300+ filesAUTO PROCESSOR/AUTO DISPATCH  ALLSTATE INNSURANCE  1995-2000CORE SUPPORT/COMPUTER TECHNOLOGY  ALLSTATE INNSURANCE  1990-1995References Upon Request

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