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Candidate's Name
7 Leshyk Dr, Parlin NJ Street Address
Contact: PHONE NUMBER AVAILABLE | email: EMAIL AVAILABLE
LinkedIn: https://LINKEDIN LINK AVAILABLE


                                  PROFESSIONAL SUMMARY


Versatile IT professional with a solid foundation in PowerShell scripting and a knack for troubleshooting
hardware/software issues both on-site and remotely. Experienced in collaborating with diverse IT teams to
identify solutions for technical support and gain proficiency in system administration and resolving
complex issues. Proactive in prioritizing IT security measures to safeguard organizational assets against
cyber threats. Committed to leveraging technical expertise and problem-solving skills to drive innovation
and efficiency in dynamic IT environments.

Education

Kean University (Graduated May 2022) - Union, NJ
B.S Information Technology - GPA: 3.5
Relevant Coursework: Computer Programming; IT Computer Security; Foundation Fundamentals of
Computer Science; IT Data Structures; Python Programming; IT Project Management; Database;
Web-Client Side Programming.

Certificates
Cisco Cybersecurity Essentials Certificate Bachelor of Information Technology

Experience

I-Connect Resources Inc, Princeton, NJ  Business Development Specialist
July 2023 - February 2024
Responsibilities:
        Proactively identified and assessed potential business opportunities within the market landscape.
        Utilized innovative strategies to target and engage prospective clients, resulting in the acquisition
        of new accounts.
        Conducted comprehensive market research and analysis to gain valuable insights into consumer
        preferences and industry trends.
        Built and nurtured enduring relationships with clients through personalized communication and
        attentive service.
        Continuously monitored market dynamics to adapt strategies and optimize service offerings for
        maximum impact and competitiveness.
        Employed a results-driven approach to consistently exceed sales targets and drive revenue
        growth.
RTR Financial Services, Staten Island NY   IT Support Specialist
September 2022 - February 2023
Responsibilities:
         Developed and implemented efficient onboarding and offboarding processes utilizing PowerShell
         ISE scripting, streamlining employee transition procedures.
         Created customized scripts to automate repetitive tasks, reducing manual workload and increasing
         operational efficiency.
         Leveraged troubleshooting skills to identify root causes of technical issues and implement
         effective solutions promptly.
         Proficiently diagnosed and resolved hardware and software issues for both in-office and remote
         employees, ensuring minimal disruption to workflow and productivity.
         Implemented robust IT security measures to safeguard company systems and data against
         potential threats and vulnerabilities.
         Proactively monitored network activity, identified security breaches, and responded promptly to
         mitigate risks and prevent data breaches.

Genesis Healthcare, Plainfield, NJ  Recreational Coordinator
July 2019 - February 2020
Responsibilities:
         Demonstrated empathy and understanding in engaging with residents, fostering a supportive
         and inclusive environment for participation in activities.
         Utilized creativity and innovation to design stimulating programs aimed at improving social
         interaction, emotional well-being, cognitive function, and physical mobility.
         Monitored and evaluated the effectiveness of implemented programs, gathering feedback from
         residents and staff to make continuous improvements.
         Collaborated with community organizations and volunteers to enhance the range and quality
         of activities available to residents, fostering community engagement and support.
         Maintained documentation and records of residents' progress and participation in activities,
         facilitating communication and coordination among team members.
Projects

Database Project   Final Project for Database Class
I used various programs I learned from my Database class and programmed a final project with stored database
information using mySQL, HTML, and php.

Skills

Hard Skills: Java, HTML, PHP, mySQL, Python, Microsoft Office, Active Directory, Sales,
Lead Generation, Networking, Powershell Scripting, IT Security, Onboarding/Offboarding,
System Administration
Soft Skills: Problem Solving, Sales Prospecting, Communication Skills, Relationship Building,
Time Management, Team Collaboration.