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Customer Service Patient Accounting Resu...
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Title Customer Service Patient Accounting
Target Location US-IL-Springfield
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Springfield, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am a highly motivated individual whos always open to experience new skills and continue to grow. I am looking to work for a company that will allow me to progress over time and that will be a longtime rewarding career. Personally I love constantly looking to make improvements and more efficient ways to complete tasks that will make for a better work experience.Authorized to work in the US for any employerWork ExperienceSurgical TechnologistMemorial Medical Center - Springfield, ILMay 2022 to PresentAssist surgeons during surgical procedures by anticipating surgeon needs to make sure the procedure is executed as smoothly and efficiently as possible. Also, prepare and organize the operating room, clean and sterilize equipment, and maintain a sterile environment. Insurance SpecialistSpringfield ClinicDecember 2018 to May 2022 Verify/secure referrals. Verify coverage and benefits prior to treatment. Secure prior-approval and pre-authorizations. Perform review and action of Bad Debt, Collections, and Denials. Maintain proficiency with insurance and billing issues and serve as a resource to providers and staff. Prepare account action worksheets and submit to Patient Accounting for charge corrections. Provide a positive impression to patients about the Clinic's billing department. Enter/edit patient insurance coverage/demographic information when necessary. Inform patients of the Clinic's billing and credit policies. Answer questions that patients may have in regard to insurance coverage and other billing issues. Respond to patient's verbal and written requests in a timely fashion. Maintain statistics. Maintain proficiency with insurance and billing issues by participating in Patient Accounting meetings and training sessions as appropriate. responsive to patients while adhering to Patient Accounting billing practices and guidelines. Provide coverage at other Springfield Clinic locations as assigned. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assignedSterile Processing TechnicianMemorial Hospital - Springfield, ILDecember 2015 to December 2018collect, prepare and organize surgical tools and environmental protection -- such as surgical drapes -- for scheduled medical and dental procedures. They collect, catalogue and clean surgical tools following the completion of a medical or dental procedure.CaregiverCarelink Home-care AgencyMay 2015 to December 2015 Assisting with personal care: bathing and grooming, dressing, toileting, and exercise. Basic food preparation: preparing meals, shopping, housekeeping, laundry, and other errands. Insuring Clientsare as comfortable as possible.Cashier/Customer ServiceWalmart2014 to 2015Cashier/Customer ServiceMcDonald's2009 to 2013Jewelry ConsultantSears - Springfield, IL2010 to 2011EducationHigh School Diploma in Skills ExperienceLanphier High school - Springfield, IL2011Skills Sterile Processing Sterilization Medical Records Medical office experience Insurance verification Hospital Experience Medical Terminology CPT CodingCertifications and LicensesCPRdriver's licenseCNABLS CertificationAssessmentsCustomer Service Skills  ProficientOctober 2018Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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