Candidate Information Name Available: Register for Free Title Customer Service Mental Health Target Location US-PA-Philadelphia Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Philadelphia, PASUMMARYSeasoned professional with 25 years of customer-facing experience seeking a Customer Service role. Skilled in handling complaints with professionalism, managing operations, and promoting customer satisfaction. Proven ability to lead and maintain accurate records, underscoring a commitment to service excellence. WORK EXPERIENCESouth Side Pizza Philadelphia, PACashier Manager Customer Service Jan 2011 - April 2024 Accurately processed transactions and managed cash flow, ensuring reconciliation of receipts with actual cash on hand. Maintained detailed records of financial exchanges, verifying register tapes against physical cash to ensure accuracy. Addressed customer concerns effectively, resolving complaints with a focus on maintaining a professional and respectful service environment.Center 4 Mental Health Greatfalls, MTGroup Home Worker Mar 2009 - Jan 2011 Facilitated a variety of recreational and educational activities, including sports, dance, arts, and drama, to engage and stimulate participant involvement. Coordinated discussion groups on current events and conducted surveys to enhance consumer engagement and promote civic awareness. Encouraged member-led program development, fostering a collaborative environment that empowered individuals through guided discussions and supportive leadership. South Side Philadelphia, PACashier Mar 2005 - Feb 2009 Efficiently coordinated daily restaurant operations, ensuring seamless menu planning and dining room activities in collaboration with food preparation staff. Addressed and resolved customer complaints regarding food quality and service, maintaining high standards for guest satisfaction. Developed and implemented performance benchmarks for staff and guidelines for customer service, advertising strategies, and targeted patron engagement.EDUCATIONAudenried High SchoolGeneral Studies, General StudiesPhiladelphia, PAJun 1999