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| | Click here or scroll down to respond to this candidateCandidate's Name , Sr.Charlotte, NC PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional summaryHighly motivated professional with 15 + years of experience delivering personalized experience. Ability to use intuition to assess situations, detailed oriented, outgoing, and proactive in getting the job done. Team and result oriented with the ability to bring people together to complete goals and objectives.ExperienceJohnson C. Smith UniversityCharlotte, NC February 2022 PresentIA CoordinatorAssists with and/or organizes special events, programs and projects as assigned; works in support of the division to plan and implement events for development opportunities that support prospect management, donor relations and stewardship including the planning of the Annual Scholarship Luncheon.Collaborates with managers, peers and external constituents to ensure the successful execution of programs that are tied to the strategic mission of the division.Plans receptions, dinners, meetings and other special events; coordinates site selection, catering services and create invitation including graphic design; orders flowers; assists in developing mailing lists for events; ensures that proper protocol is followed.Supports fundraising special projects and development initiatives. Serves as relationship manager for scholarship donors and ensures seamless delivery of services to fund holders, donors and the community including development of scholarship agreements and other related correspondence and documentation.Manages data related to donor advised and donor designated grants and scholarships including data management, retrieval and report generation. Establishes accounts with the Business Office for all newly funded scholarships.Performs a wide range of administrative and general support duties of a highly responsible and confidential nature that require a thorough knowledge of the Universitys structure and priorities.Community Culinary School of CharlotteCharlotte, NC March 2021 December 2021RPS CounselorResponsible for recruitment regarding enrollment.Used Casebook Software to track participants and create spreadsheets capturing specific data.Kept attendance and addressed attendance issues with participants.Communicated with partner agencies and NC Department of Social Services regarding client achievements.Goodwill Industries of the Southern PiedmontCharlotte, NC (2007-2021)Career NavigatorAssist clients in identifying personal goals, developing leadership skills and planning career moves.Set up mock interviews for clients to improve their interviewing skills.Assist clients with narrowing down new employment opportunities, provide feedback on resumes and strategizing with client for a successful job interview.Provide referral services to outside agencies for clients needing additional resources.Transitional Jobs SpecialistSchedules and conducts consumer interviews from within GISP programs and territory agencies.Assists and /or conducts job site training for consumers in retail, and other business services.Engages and maintains relationships with WDS, Business Enterprises, allied agencies, community businesses and community service providers to communicate scheduling, follow-up information to improve consumer employment outcomes.Prepares and maintains consumer time and attendance data base program and collaborates with financial Services to ensure payroll accuracy for paid and subsidized consumers.Prepares and maintains employment database containing employers and consumer information.Store ManagerMaintained the store budget that included sales, payroll and expense to revenue.Directly supervised the store management team, store associates, program participants, volunteer and community service participants; performed work of subordinates as needed.Verified that the quality and quantity of merchandise is adequate to obtain sales and production quotas and ensured merchandise was priced in accordance with established standards.Interviewed, hired, and trained employees; planned, assigned, and directed work; appraised performance; rewarded and disciplined employees; maintained a safe work environment; addressed complaints and resolved problems.Ensured compliance with established safety, security, sales, money handling, and record keeping procedures and practices as outlined in the Standard Operating Procedures. Reported known or suspected security and/or theft problems to the District Manager, Loss Prevention and the Vice President of Donated Goods.Assistant Store ManagerSupervises store personnel and store activities in the absence of /and at the direction of the Store ManagerPrepares and maintains records of store operations including daily sales reports, cash deposits, and register tapes.Makes scheduling and production decisions to meet established financial and operational objectives in the absence of/and at the direction of the Store Manager.Coordinates regular transportation shipments and reporting.Issues refunds and resolves customer complaints.Lead WorkerResponsible for performing cashier and processing duties in all retail areas of the store.Responsible for opening and/or closing the store and completing corresponding paperwork.Aid cashiers in correcting errors.Ensure all cash, deposits, and cash drawers are placed in safe.Oversee store operations in absence of manager and assistant manager.Commonwealth of Kentucky GovernmentFrankfort, KY (2001-2006)Kentucky Cabinet for Health & Family Services-Division of Human Resource ManagementOffice CoordinatorCoordinated the administration of office functions.Maintained office inventory.Assisted administrators in preparing personnel documents.Prepared and maintained office records and reports.Answered routine correspondence as required.Maintained a log of employee travel vouchers ensuring that all workers were reimbursed for their travel, lodging, and, gas.Kentucky Cabinet Health and Family Services-Division of Administrative HearingsAdministrative Specialist IIDrafted correspondence or other responses for administrators, legislators, attorneys, clients and/or the general public which required the interpretation and application of policies and procedures.Received all hearing requests and mailed out acknowledgement letters.Prepared and mailed out notification letters informing appellants of the time, date, and, location that their hearing would take place.Ensured that all hearings requests were filed properly.EducationKentucky State University Frankfort, KYBachelor of Arts-Liberal ArtsMember of Kappa Kappa Psi Band FraternityTrainingParadigm 360 Coach TrainingGenuine Leadership TrainingReferencesFurnished upon request |