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Candidate Information
Title High School Customer Service
Target Location US-KS-Junction City
Email Available with paid plan
Phone Available with paid plan
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06/2019High School Diploma:Patrick Henry High SchoolRoanoke, VA, United StatesAttended Patrick Henry HighSchool from Street Address -2019. Was inPre-Ap classes for my freshmanand sophomore year, the had APand Dual enrollment classes formy junior and senior years.Throughout my entire time in highscool I had nothing less than a 3.0gpa. Though I may have beendoing fairly well in my classes; Istill had my extra-curriculars, suchas football, NAACP, Chess, andProject Discovery, which was aprogram that helped studentchoose which college or universitywas est for them.Some College (No Degree):Business ManagementBluefield CollegeBluefield, VAI attended Bluefield college, nowknown as Bluefield Universityfrom the year I graduated highschool in 2019 to the year 2020. Iattended Bluefield as collegeEMAIL AVAILABLEPHONE NUMBER AVAILABLESummary Of Skills Team Leadership Teamwork Problem Solving Easily Adaptable Analytical Skills Critical Thinking Fast Learner Preventive Maintenance Electronics Repair Calibration Equipment Maintenance Electronics Troubleshooting Accountability Radio Communications Strategic ImprovisionEducation AndCourseworkHighly-motivated employee with customer service, multitasking and time management capabilities and the desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working eectively unsupervised and quickly mastering new skills. I am one of the most, if not, the most reliable person you'll ever meet. I am someone who will actually try my hardest to complete the task at hand. US Army - 94E Radio Equipment Repairer & Maintainer Fort Riley, KS11/2020 - CurrentKroger - CashierRoanoke, VA03/2016 - 10/2020Rahshaun PoindexterCareer FocusExperienceRepaired, maintained and troubleshot many dierent types of communications equipment.On average I've inspected and repaired 6-7 1523 radios an hour on a day-to-day. Not including the multitude of additional equipment we are required to work on.On multiple occasions I have suggested dierent strategies that have made our jobs more eicient and improved the rate that customers would receive their equipment.Operated hand tools such as wrenches, pliers, screwdrivers and drills for repair work.Read blueprints and technical diagrams to understand the layout of the machinery being repaired.Performed routine maintenance tasks on electrical systems including replacing fuses, checking wiring connections and testing circuits.Diagnosed issues with malfunctioning systems and components using specialized testing equipment.Replaced worn or damaged components in accordance with manufacturer specifications.Provided training sessions for other technicians on proper installation techniques for machinery components. Maintained an accurate inventory of spare parts used in repair jobs. Monitored all repairs to ensure they are completed within a specified timeframe.Performed system and component failure analysis using diagnostic troubleshooting techniques.Identified engineering documentation and maintenance manuals to assess design configuration and conduct repair actions.Operated cash register eiciently and accurately, processed payments by cash, check, credit card, gift card or automatic debit. Greeted customers and answered any questions they had about the store's athlete on a scholarship forfootball and track & field all whiledoing exceptionally well in myclasses for my major in BusinessManagement and a minor incriminal justice. The later decidingto take a dierent career path inthe armyproducts and services.Verified that customers were of legal age to purchase alcohol or tobacco products.Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have suicient change. Issued receipts, refunds, credits or change due to customers. Stocked shelves with merchandise when needed.Assisted customers over the phone regarding store operations, product information and order placement.Maintained cleanliness of checkout area including countertops, registers, windowsills and floors. Ensured compliance with all safety regulations within the store environment. Identified discrepancies between actual count and register balance; made corrections accordingly.Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

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