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Click here or scroll down to respond to this candidateCandidate's Name
Work Location-Jersey City, NJProfessional Summary:Marat is a Sr Production Support specialist with over 15 years of experience and 8 years of experience in Banking/financial domain and equipped with expertise in Trade Desk, Production Support, and QA.Responsible providing production support in capital market stock loan trading by monitoring and resolving issues with various Autosys batch jobs and incoming and outgoing emails.Strong experience in supporting financial and trading applications and products using SQL, UNIX, and FIX Protocols.Utilize ServiceNow issue tracking tool to record production issues management team analysis. Serve as change control SME in CAB meetings with ITSM and managed incidents and service requests in accordance with ITIL best practices.Currently lives in Brooklyn, NY, and is available to start immediately onsite (Hybrid) in NYC, orJersey City,NJ. He is available for the interview with 24 hours prior notice.Professional Experience:Barclays Capital-New York, NY Jan 2021-April 2024Capital Market Stock loan trading 2nd level Production Support SpecialistResponsible for monitoring and resolving issues with various Autosys batch jobs and incoming and outgoing emails.Analyzed FIX logs to investigate errors, monitor real-time FIX messaging and research trades over FIX.Executed various SQL database queries as part of ongoing Support functionality. Demonstrates familiarity with equity derivatives products (futures and options) and their associated risk management systems.Resolved daily user queries related to Stock Loan trading issues, application settlement and booking.Ensured operational functionality of Stock Loan transactions through Loanet and Global One Partiescash and non-cash collateralInvestigated issues related to Collateral management of cash and non-cash exposureInvestigated Unix and Window logs in order to resolve various file transfer issues.Performed on-going monitoring and support of internal and external company feeds.Utilized ServiceNow issue tracking tool to record production issues management team analysis.Tracked and monitored overall health of related application servers.All My Children Daycare & Nursery Schools-New York, NY Jan 2017-Jan 2021Quality Assurance AssociateCreated and executed test cases while adhering to established software quality standards in general for measuring software quality.Completed periodic line checks to determine compliance with product specifications.Documented and reported application deficiencies and bugs to management.Verified system functionalities against quality standards and adherence to specifications.Performed analysis of system issues and presented results using SQL and Excel Basic scripts.Deutsche Bank-New York, NY Feb 2015-Nov 2016FIX Engineer / Operation & Application 2nd level Support Equity Derivative desk.Supported LD Futures and Options Trading and Risk Management Systems.Maintained and managed a working knowledge of electronic trading applications and systems. Supported LD Futures and Options Trading and Risk Management SystemsProvided 2nd level application support, which involved researching trading and FIX protocol logs, investigating server and market connectivity issues, and addressing end-user inquiries.Experience in troubleshooting and resolving trading issues, which is critical for maintaining the smooth operation of equity derivatives trading platforms.Interacted with buy-side clients to resolve configuration, FIX session and other issues.Investigated issues associated with FIX Protocol configurations using UNIX utilities.Managed the synchronization of new application releases, FIX configurations, and enhancements with external clients through effective coordination.Utilized companys monitoring tools to proactively prevent issues during trading hours disconnects, providing information to business group and leasing with multiple teams.Created new Unix processes and procedures for LD operations department to increase speed and efficiency of support by writing new and enhancing existing production support scripts.Participated in bi-weekly maintenance deployments.Actively engaged in managing Service Level Agreements (SLAs) and Management procedures, with a hands-on approach to FIX Client Onboarding for new clients.Participated in the global Follow the Sun team, daily handovers, and release management.Morgan Stanley-New York, NY Jul 2014-Jan 2015Support of QA Environment/Production SupportMonitored and maintained QA and UAT Testing EnvironmentsSupported upstream/downstream components of Test EnvironmentAutomated manual tasks via Unix scriptsPerformed testing for domestic FIX connections in QA and Production.Participated in Change Management and Release Management activities.Managed server backups provided troubleshooting for all office IT issues, managed software releases and application support, addressed all user technical issues, helped manage Exchange Server, domain controllers, application servers & more.International Discount Telecommunications-Newark, NJ Mar 2011-Jul 2014Production Support/Quality AssuranceCreated SQL queries and reports by utilizing available tools to research database issues and meet management needs.Participated in application analysis, test case creation, test script development, test execution, defect tracking and reporting.Managed incidents and service requests in accordance with ITIL best practices.Developed and maintained automated tests using Selenium automated testing tool.Implemented JavaScript code when creating automated test scripts.Was responsible for deployment and configuration of company software releases.Participated in application development using Agile methodology.Susquehanna International Group-New York, NY Jan 2008-Dec 2010Trade Support Analyst Equities, Equity Derivatives and Algo TradingUtilized standard UNIX utilities while proactively managing FIX protocol logs to identify and troubleshoot problems associated with client orders by investigating messaging errors, navigating log files, using top UNIX commands.Participated in various aspects of sell-side equity and derivative trading.Reconciled trades by investigating the trade breaks and resolving trader book discrepancies.Investigated trading system issues by reviewing client and server log files.Unger Software-New York, NY Aug 2005-Nov 2007Software Application Support/Quality Control/Team LeadInterfaced with application development, business users and members of information technology.Provided overall client support for applications functionality assistance and training.Participated in all phases of the Software Development Life Cycle (SDLC).Morgan Stanley-Jersey City, NJ Apr 1999-Jul 2005Application Support/ Insurance/Mutual Funds/Product SpecialistProvided general application support of Financial Software.Served as financial planning desk Team Lead.Acted as liaison for mutual fund front office, outside companies, and internal departments.Provided high level, personalized customer service to end users.EducationMaster of Business Administration from Pace University, New York, NYBachelor of Science in International Business from Lehigh University, Bethlehem, PA |
