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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Fort Lauderdale, FL Street Address
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.SUMMARY Cross-Functional Teamwork Staff Training and Development Product Management Schedule Preparation Business Planning Budget Control Team LeadershipSKILLSManeger Detail Department 07/2013 - 07/2024Audi Pembroke Pines FL Maintained up-to-date records of employee attendance, payroll information, vacation requests. Monitored staff performance and addressed issues. Trained employees on additional job positions to maintain coverage of roles. Directed recruitment, hiring, and training of new staff members. Managed annual budgeting and forecasting, optimizing resource allocation. Assigned tasks to associates to fit skill levels and maximize team performance. Oversaw daily operations, maintaining efficiency and quality standards. Resolved customer complaints and issues promptly, maintaining a positive brand image. Analyzed business performance data and forecasted business results for upper management. Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement. Resolved customer inquiries and complaints requiring management-level escalation. Remained calm and professional in stressful circumstances and effectively diffused tense situations. Held regular one-on-one meetings with employees to review performance and priorities and provide feedback. Mediated conflicts between employees and facilitated effective resolutions to disputes. Interviewed prospective employees and provided input to HR on hiring decisions. Organized team activities to build camaraderie and foster pleasant workplace culture. Produced thorough, accurate and timely reports of project activities. Provided leadership, insight and mentoring to newly hired employees to supply EXPERIENCE04/2010 - 04/2011knowledge of various company programs. Planned and delivered training sessions to improve employee effectiveness and address areas of weakness. Delegated work to staff, setting priorities and goals. Evaluated individual and team business performance and identified opportunities for improvement. Completed thorough opening, closing, and shift change functions to maintain operational standards each day. Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services. Developed and implemented strategies to increase customer satisfaction and loyalty. Conducted performance reviews for team members. Facilitated team meetings and workshops to foster collaboration and share best practices. Implemented process improvements, resultingin an increase in operational efficiency. Led a team of XX employees, ensuring high productivity and excellent customer service. WalmartStocker Walmart Fort Lauderda Operated equipment and machinery according to safety guidelines. Conducted routine maintenance and repairs on mechanical systems and industrial equipment. Recognized by management for providing exceptional customer service. GED 09/2008Cuarto Ao, Puerto RicoEDUCATION ANDTRAINING driver license good with 10 year experience in detailing cars Aain dealer ready to star when yours guys cantact me tanks. |
