Candidate Information Name Available: Register for Free Title Customer Service Accounts Payable Target Location US-MD-Silver Spring Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Service Accounts Payable Falls Church, VA Customer Service Account Clerk Fredericksburg, VA Customer Service Accounts Payable Baltimore, MD Customer Service Account Manager Chantilly, VA Accounts Payable Customer Service Lusby, MD Customer Service Accounts Payable, Administrative Assistant Waldorf, MD Customer Service Accounts Receivable Silver Spring, MD

3114 Oakfield Ave Baltimore, Md 21216 PHONE NUMBER AVAILABLE EMAIL AVAILABLECandidate's Name
SUMMARY OF QUALIFICATIONSDedicated and detail-driven professional with extensive experience in customer service, communication, and problem-solving. Proficient in Microsoft Word, Excel, and PowerPoint, with a proven ability to work effectively in fast-paced, high-volume environments. Strong team player and quick learner committed to delivering exceptional service.WORK EXPERIENCEDelivered excellent customer service by responding accurately and timely to inquiries and handling complex questions and complaints.Reviewed and analyzed residential and commercial property billing, processed electronic payments, and initiated penalty and fee removals.Coordinated customer appointments, processed meter readings, and managed name/address changes and final billing adjustments.Applied refunds and dispute resolutions, provided information on bay fee exemptions and customer assistance programs, and collaborated on staffing and remote work initiatives. Customer Service Advisor Washington Suburban Sanitary Commission Dec 2007  March 2019 Processed complaints about damaged or defective merchandise, creating detailed service tickets.Scheduled service calls and coordinated with technicians for examination, repair, and resolution.Liaised between customers and technicians, ordered parts, and arranged replacements and deliveries.Ensured order accuracy and timely delivery, and communicated with sales personnel to resolve issues.Customer Care Associate/Delivery Coordinator Storehouse Furniture, Inc. July 2005  Oct 2006 Provided excellent customer service to each customer. Assisted manager with daily inventory and ordering supplies. Unloaded delivery trucks and stocked fresh items.Scheduled orders for deli platters and cakes.Deli/Bakery Clerk Food Lion, LLC Sept 2003  July 2005 Assisted with order processing and technical troubleshooting for GSM cell phones. Researched and compiled billing data daily.Supported administrative staff in a high-pressure environment. Safeguarded sensitive and confidential information. Customer Service Specialist International Mobile Communications Inc Sept 1999  July 2002 Provided word processing and administrative support for the communications department. Developed data entry templates and maintained project files. Recorded documents on diskette for future revision and produced hard copies. Reviewed printed material for grammar, clarity, unity, and emphasis. Word Processor Aspen Systems June 1998  July 1999 WORK EXPERIENCEAssisted program coordinator with daily administrative duties for a substance abuse program.Managed filing systems and maintained them.Answered multi-phone lines professionally and scheduled appointments. Assisted with travel arrangements and maintained client bank accounts. Secretary So Others May Eat April 1997  March 1999 Assisted accounting manager with biweekly payroll. Processed new invoices using medical billing codes. Maintained employee and vendor files.Communicated with various medical supply vendors.Accounts Payable Specialist Manor Care, Inc. Sept 1995  Aug 1996 Assisted with day-to-day operations in the accounting department. Processed invoices and tracked government payments. Reviewed and processed expense accounts.Generated and printed checks for various accounts. Researched delinquent accounts.Accounts Payable Specialist Integrated System Analyst, Inc. May 1990  July 1995 PROFESSIONAL SKILLS & EXPERTISECustomer Service: Exceptional ability to handle customer inquiries, complaints, and issues with professionalism and efficiency.Communication: Strong verbal and written communication skills, ensuring clear and effective interactions with customers and team members.Problem-Solving: Proven ability to analyze issues, identify solutions, and implement effective resolutions promptly.Multitasking: Capable of managing multiple tasks simultaneously in a fast-paced environment without compromising quality.Technical Proficiency: Skilled in Microsoft Office Suite (Word, Excel, PowerPoint) and customer service information systems.Data Analysis: Proficient in reviewing and analyzing data to support decision-making processes and improve customer satisfaction.Administrative Support: Experience in providing comprehensive administrative assistance, including scheduling, filing, and document management. Team Collaboration: Strong team player with experience working collaboratively with colleagues and management to achieve organizational goals. Billing and Payments: Expertise in processing electronic payments, managing billing inquiries, and handling adjustments and refunds.Remote Work: Experience in working remotely and utilizing company equipment effectively to maintain productivity.Inventory Management: Knowledgeable in managing inventory, ordering supplies, and ensuring accurate stock levels.EDUCATIONMontgomery Blair High SchoolREFERENCEAvailable upon request