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Street Address , IL (US)PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYEXPERIENCEObjective:A dedicated and inviting representative who consistently meets and exceeds the standards of the business. To render service thatmaintains a high level of professionalism, patience, and efficiency. To provide quality service that help enhance the expectations of business and leave a positive impression. Front Desk Receptionist Answered and transferred calls to appropriate source Contacted vendors (florist, crematory, casket companies, supply companies, physicians, other funeral homes, etc.) Turned phones on and off at the open and close of business Forwarded calls to answering service before closing Printed and faxed documents Created/updated documents for files (price list, release vehicles for transportation, authorizations, disclosures, etc.) Maintained and organized files for employees/ clients Greeted families upon arrival Wiped down windows and glass doors Cleaned reception and waiting area Replenished supplies (tissue, cups, water, coffee, cleaning supplies) Received ad sent out daily mail and deliveriesHouse of Branch Funeral Home . Chicago, IllinoisApr. 2019 - Present Display ConfidentialityResponsibilities Cleaned chapel, Men and Women bathrooms Cleaned the outside of the funeral from debris and trash Cleaned and organized Preparation room Cleaned and organized Casket/ conference room Cleaned and organized personal offices Assisted outside funeral directors when needed Contacted vendors (obituary, florist, ministers, and cemeteries) Greeted families Printed Burial and Cremation Authorizations Prepared cremation remains (cremains)in Urns Displayed flower arrangements (casket spray, deliveries from florist) Updated marquee weekly Orchestrated musical selections during services (via iPad, Smart phones, Pandora, You tube, other music sites, etc.) Operated audio system for servicesExperiences Assisted with Casketing, dressing and applying cosmetics for the deceased (with supervision) Practiced Universal Precaution Followed OSHA rules and regulationsEDUCATIONCollins Academy High School, Chicago, ILHigh School Diploma, June. 2004SKILLScompassionate -conveyor system -cultivating -Data Accuracy -emotional support -LANGUAGESEnglish -