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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfile Motivated professional with a strong work ethic, and attention to detail. Flourishes in deadline driven, fast pace environments. Great interpersonal skills and an ability to learn quickly. Excellent written and verbal communication skills. ExperienceFedEx Office Camp Bowie. Asst. Manager 2023-2024 Provide training and development of team members. Oversees Backoffice controls. Supervised staffs of up to 10 and coached to meet company objectives. Deliver great customer experience, and provide customer conflict resolutions. Assist Branch Manager with daily center operations including ordering, retail merchandising, inventory controls, scheduling. Maintain smooth, and orderly shipping processes with an emphasis on delivering precise information, and company sales goalsFedEx Office Benbrook, Store Manager. 2022-2023 Demonstrate supervisory experience and skills while managing the overall operations of a smaller facility. Own your business in driving sales, modeling superior customer service, and delivering operational excellence. Accomplish regular daily job duties including accounts receivable, inventory reports, daily sales recaps and bank deposits. Understand and execute all operational and store sales activities to ensure the store exceeds financial and customer experience targets. Interact with my supervisor to seek guidance, coaching and direction and escalate issues and questions as needed for the successful running of my business. Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs.FedEx Office I-20 Asst. Manager. 2013-2023 Provide training and development of team members. Oversees Back Office controls. Supervised staffs of up to 10, and coached to meet company objectives. Deliver great customer experience, and provide customer conflict resolutions. Assist Branch Manager with Day to day center operations including ordering, retail merchandising, inventory controls, scheduling. Maintain smooth, and orderly shipping processes with an emphasis on delivering precise information, and company sales goals.FedEx Office I-20 Lead Project Coordinator 2021-2013 Lead production of customer print projects in accordance with strict quality standers. Trained team members on FedEx Office production programs, and managed center work flow. FedEx Office Camp Bowie. Customer Service Consultant. 19972001 Set-up, and operate binding, and other related equipment using customer supplied original media and documents. Demonstrate consultative behaviors in a retail environment. Take complex customer orders using OTP systems and providing accurate pricing information. EducationDunbar Senior High School1978-1981High school diploma (Majoring in in Journalism)Tarrant County Junior College1981-1983Majoring in RadiologyReferences Available Upon Request |