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Patient Care Store Manager Resume Richmo...
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Candidate Information
Title Patient Care Store Manager
Target Location US-KY-Richmond
Email Available with paid plan
Phone Available with paid plan
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MDonnaMeeksPHONE NUMBER AVAILABLEEMAIL AVAILABLEmRichmond, KY 40475SUMMARYExperienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.SKILLSPatient and family CommunicationTreatment PlanningChart updating and documentationPatient assessmentDirect patient careEXPERIENCEMerchandiserSmyrna, DETNG Retail Services/ Jun 2021 to Nov 2021Communicated and coordinated planogram execution with store management. Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.Arranged items in favorable positions and areas of store to attract customers and optimize sales.Assisted in gathering and moving materials and equipment for assigned displays. Assistant Store ManagerMyrtle Beach, SCWalmart/ Nov 2003 to Mar 2021Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.Coached and developed store associates through formal and informal interactions. Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.Conducted analysis to address productivity and improve employee morale Assessed, optimized and elevated operations to target current and expected demands. Built proactive and productive relationships with business agents to maintain operational efficiency.Assisted customers, answered questions and resolved problems for stellar customer service.Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results. Director of Nursing ServicesAshland, KYSunrise Nursing & Rehab Center/ Jun 1993 to Aug 2003 Assessed competency of clinical staff to promote quality, continuity and safety. Oversaw new nursing employee orientation process, including explanation of personnel policies and individual duties.Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.Implemented changes needed to correct deficiencies found during government inspections.Monitored development, implementation and updates of individualized care plans. Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.Reviewed daily documentation of dispensing of controlled substances, immediately noting discrepancies from shift to shift.Communicated with patients with compassion while keeping medical information private.Collaborated with multi-disciplinary staff to improve overall patient care and response times.Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.Facilitated peer-to-peer conflict resolution.Implemented new hire training to further develop skills and initiate discussions on task prioritization.Collaborated with Quality Team to develop outcomes statistics. Headed clinical oversight to devise and establish policies, procedures and best practices in alignment with regulatory requirements. Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines. EDUCATION AND TRAININGAssociate of Applied Science: NursingAshland Community College May 1993Ashland, KY

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