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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Goldsboro, United States Street Address
SUMMARYIt motivated professional value to any organization needing great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time. Hardworking and reliable with strong ability Highly organized, proactive, and punctual with a team-oriented mentality.SKILLSVerbal and Written Communication Problem-SolvingFast-Paced Environment SERV Safe CertificationEXPERIENCE PASSED THE COUNSELOR ALCOHOL DRUG EXAM CERTIFICATION July 22, 2024Lead Substance Abuse Worker, North Carolina Dept of Public Safety, February 2020-Current Goldsboro, NCEnforced staff performance and service standards to deliver consistent and positive customer experiences.Identified treatment goals based on individual diagnosis and history. Supported and counseled clients with drug and alcohol addiction.Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills, and community resources.Partnered with clients to inspire and help maintain positive life changes.Delivered expert therapeutic support to patients dealing with substance abuse, addiction, and mental health issues.Assisted management with designing and implementing the program of individual and group therapy sessions.Tracked participant attendance, contributions and progress according to objectives.Mental Health Technician, UNC Nash Health Care Systems, July 2016-November 2021 Rocky Mount, NCIdentified and addressed individual mental health challenges to support patients. Provided excellent service to patients through personable communication.Documented patient interactions in compliance with HIPAA requirements.Documented observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain a safe milieu.Handled vital sign monitoring, medication administration, and patient behavior assessments. Intervened in cases when clients wished to leave the facility against medical advice.Followed safety protocols when administering subcutaneous and intramuscular injections.IN SCHOOL SUSPENSION COORDINATOR, Wayne County Public Schools, January 2017-December 2019Goldsboro, NCWorked with parents and staff to improve student behavior and learning issues with proactive approaches.Juggled multiple projects and tasks to ensure high quality and timely delivery.Motivated and encouraged team members to communicate more openly and constructively with each other.Exceeded customer satisfaction by finding creative solutions to problems.Correctional Officer, North Carolina Dept of Public Safety, January 2017-December 2018 Goldsboro, NCInspected cells and conducted random searches of common areas.Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.Detected potential threats and quickly defused conflicts.Informed inmates and visitors of rules, safety, and security procedures and responsibilities.Supervised residents during meal distribution and intake, recreation time, and work-site performance.Enforced resident behavior management protocols and drafted incident reports for infractions.Directed visitor sign-in, documenting processes, and completing appropriate visitation logs. Instructed inmates on work details and oversaw work-site transportation.FAYETTEVILLE STATE UNIVERSITY Bachelor of ArtsSpeech And Rhetorical Studies, Fayetteville State University, Fayetteville NC May 1992ADDITIONAL INFORMATIONCADC INTERN JULY 8,2024 |
