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Click here or scroll down to respond to this candidateCandidate's Name
Lilburn, GA 30047 PHONE NUMBER AVAILABLE EMAIL AVAILABLE WWW: Bold ProfileProfessional SummaryProfessional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level front desk position. Ready to help team achieve company goals. SkillsCustomer ServiceListening SkillsTelephone EtiquetteProblem-solving skillsTeam CollaborationOffice OrganizationFront Office ManagementSensitive information handlingAttention to DetailProblem-SolvingCall Answering and RoutingBilling and InvoicingBank DepositsOffice Supply ManagementWork HistoryFront Desk Receptionist, 07/2020 to 07/2024JK AUTO SERVICE & BROKERS LLC Tucker, GAGreeted guests at front desk and engaged in pleasant conversations while managing check-in process.Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk. Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.Collected room deposits, fees, and payments.Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.Developed strong working relationships with team members, fostering a positive work environment.Resolved customer issues quickly and notified supervisor immediately when problems escalated. Maintained confidentiality of sensitive data to protect customer and business information. Confirmed important personal and payment information for compliance with security and payment card industry standards.Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.Organized, maintained and updated information in computer databases. Collected payments, processed transactions and updated relevant records. Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.Enhanced customer satisfaction by providing efficient and accurate register transactions. Managed cash drawer, ensuring proper handling and balancing at the end of each shift. Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.EducationHigh School Diploma: 05/2015Meadowcreek High School - Norcross, GALanguagesSpanishNative or Bilingual |
