Candidate Information Name Available: Register for Free Title Customer Service Representative Target Location US-TX-Round Rock Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Round Rock, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceRetention SpecialistSpectrum - Austin, TXJuly 2021 to PresentRetention agent, over all customer service while keeping customer relationship, entering data, changing packages, remaking cable packages, multi tasking, self starting, agent os and csg experience Shift LeadWalgreens Boots Alliance - Michigan City, INJune 2020 to June 2021Ran the shift, counted money, opened and closed shift, stocked, handled deliveries, delegated who did what for the shiftNight AuditorSleep Inn and Suites - Round Rock, TXFebruary 2019 to May 2020Check in, check out, handled cash, cleaning, minor maintenance, Drive Thru CashierT Allens Restaurant - Michigan City, INMay 2018 to June 2019Took money and handed out food.Customer Service RepresentativeINDIANA PAGING NETWORK - Michigan City, INJanuary 2014 to May 2018Answering service, took messages and gave second hand information, also connected some with on call nurse or doctorCustomer Service RepresentativeAmericall - Michigan City, INFebruary 2002 to May 2003Answered calls and assisted customers.EducationAssociate in Medical AssistantBrown mackie college - Michigan City, INMarch 2010 to June 2013High school diploma in AllMichigan City High School - Michigan City, INAugust 2001 to June 2003Skills Customer service (6 years) Cashiering Zendesk Documentation review Telemarketing Help Desk Cold Calling Employee Orientation Troubleshooting Technical Support CRM Software Account Management Computer Networking Remote Access Software Self Tax preparation (2 years) Windows Customer support Time management Microsoft Office Typing Operating Systems Desktop Support Network Support LAN Active DirectoryCertifications and LicensesFood Handler CertificationAssessmentsWork style: Reliability  ProficientJuly 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCustomer service  ProficientMarch 2020Identifying and resolving common customer issuesFull results: ProficientSales skills  ProficientMarch 2022Influencing and negotiating with customersFull results: ProficientRetail customer service  ProficientMarch 2022Responding to customer situations in a retail setting Full results: ProficientWork motivation  ProficientJuly 2022Level of motivation and discipline applied toward work Full results: ProficientData entry: Attention to detail  ProficientFebruary 2023Maintaining data integrity by detecting errorsFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.