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PHONE NUMBER AVAILABLE EMAIL AVAILABLEMEDICAL SECRETARY PROJECT COORDINATOR OFFICE MANAGERDynamic, results-focused professional with exceptional organizational, problem-solving, and relationship building skills. Exceptional customer focus and relationship building skills including working directly with patients and customers to answer questions and resolve issues. Create and manage project plans and schedules, document and track, manage files and databases, and coordinate activities for multiple individuals, groups, and subjects. Adhere to project timelines and deadlines while ensuring accuracy. Pennsylvania-certified Public Notary.AREAS OF EXPERTISE Team Leadership/Collaboration Medical Office Support Customer Service Project Management/Execution Medical Records Relationship Management Resource Planning and Scheduling Accounts Payable/Receivable Regulatory Compliance Vendor/Contractor Management Notary Public Job Training & CoachingPROFESSIONAL EXPERIENCENate Brown Demolition Pittsburgh, PAOffice Manager/Estimating Assistant 2019 PresentAct as primary contact with customers, answering telephone calls and answering questions about services.Coordinate with clients to schedule services and manage project plans.Assign staff to client projects, create weekly schedules for team, and manage assigned resource hours.Visit properties to collect job measurements, as well as develop project plan and tasks with clients.Plan and schedule inspections for projects to fit within project plan.Work closely with city and borough governments to request permits and approvals for demolition projects.Coordinate scheduling and delivery of construction equipment to project site according to project timeline.Provide regular project status updates to clients and other stakeholders.Provide notary services to verify official documentation and signatures.Oversee Accounts Payable (A/P) and payroll for business operations.Support Accounts Receivable (A/R) collecting payments for project services from clients.Howard Hanna Real Estate Monroeville, PAOffice Assistant 2020 2021Supported real estate agents by providing administrative office and marketing support.Used Microsoft Office tools to prepare property marketing materials including fliers with property details.Promoted property open houses through direct mail, emails, social media, advertisements, and engagement in multiple listing services.Maintained network of relationships with attorneys, lenders, appraisers, home inspectors, contractors, and escrow companies and provided referrals to clients.Stacey Colamarino, Page 2Provided customer service by answering incoming telephone calls and preparing correspondence.Assisted with preparing paperwork including closing statements, deeds, contracts, purchase agreements, and leases.Penn Trafford School District Jeannette, PAOffice Assistant 2018 2020Answered incoming calls to school office providing answers to common questions, as well as routing calls and taking messages for staff and administrators.Provided administrative support to school staff including making photocopies.Used Microsoft Office tools to prepare documents and other files to support staff and school operations.Maintained school files and ensured paperwork was stored appropriately to support school records policies.Organized and maintained building common areas.Greeted students and parents arriving to the building, answered questions, and provided directions.Previous ExperienceAssociates in Neurology Pittsburgh, PAMedical SecretaryWorked with patients over the telephone to schedule, cancel, and reschedule appointments.Scanned documents in patient medical records and prepared medical release records.Answered, triaged, and routed telephone calls including taking messages and delivering to appropriate staff members.Entered patient billing information, verified insurance coverage, and prepared billing statements.Supported daily office tasks including handling mail and managing office supplies.Reddy Medical Gastroenterology New Kensington, PAOffice ManagerOversaw daily medical office operations and staffing, including supervision of secretaries, receptionists, and medical billers and coders.Recruited and hired top performers to help lead business functions and drive success by defining and achieving goals. Built strong teams and developed staff by providing job coaching and mentoring.Managed office accounting functions including reconciling account information, handling Accounts Payables (A/P), Accounts Receivables (A/R) and collections, and making bank deposits.Led medical billing and coding activities for office including insurance coverage verification.Worked with support staff to update and maintain patient medical records.Provided customer service working with patients to resolve issues and schedule/reschedule appointments.EDUCATION AND CREDENTIALAssociate of Science, Newport Business School, Lower Burrell, PA Medical Office AdministrationNotary Public Commonwealth of Pennsylvania Commission Expires 10/21/2025TECHNOLOGY SKILLSMicrosoft Office (Word/Excel/PowerPoint/Outlook) |