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Email: EMAIL AVAILABLECell: PHONE NUMBER AVAILABLEProfessional ExperienceOnward Behavior Health Philadelphia, PAAdministrative Coordinator, December 2023 July 2024-Call and Confirm Patients Appointments-Review patients chart to confirm health insurance is up to date and their general information-Collect patients payments-Monitor group therapy and inform therapist of their patients changes-Manage general office activities duties such as ordering supplies-Answer phones, redirect calls, and greet visitorsR&Q Insurance Holdings, Ltd Philadelphia, PAClaims Analyst/Office Manager, January 2018 August, 2023-Process and record payments for multiple wholly owned, managed, or reinsured companies and prepare reports for cash flow analysis-Audit third-party legal counsel bills for adherence to pre-negotiated rates and submit for approval & payment-Review Workers Comp Medical bills and forward to Management for approval.-Review incoming mail for 4 managed companies, delineate updates and billings to handlers based on account-Coordinate on-site audits from internal parties, trading partners, and third-party firms. Address deficiencies and relay feedback to claims staff-Maintained executives schedules, prepared agendas, and coordinated logistics for board meetingsEMA, Inc Trevose, PAProject Specialist, November 2000 November 2016-Maintained executives schedules, prepared agendas, and coordinated logistics for committee-Managed general office activities duties such as ordering supplies, arranging site visits-Answered phones, redirected calls, and greeted visitors-Coordinated new employee orientation, supervised and trained clerical staff, and arranged for training and onboarding of non-clerical staffEducation:Community College of Philadelphia General StudiesAdditional Skills:-Proficient in commonly used software products including Microsoft Office, SAP, ADP, ISIS, and ImageRight-Able to multi-task and work effectively with a large volume of information-Highly organized and capable of prioritizing workloads to meet deadlines-Comfortable producing and tailoring reports and presentations for a wide range of staff and executives-I am a Pennsylvania Notary, my commission expires in 2028 |