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Detail-oriented professional experienced in strategic planning, cost optimization, and team leadership. Proven track record of developing successful strategies and managing operations to achieve both short-term and long-term goals. Exceptional problem-solving and communication skills, with the ability to motivate and lead teams to success. Highly organized, proactive, and results-oriented, with experience in nancial management, organizational development, and operational excellence.professional summaryskills Business Management  Finance Skills Strategic planning  Project management Marketing strategy  Insurance understanding Compliance and regulations  Sta training Sales expertise  Service operations oversight Social media management  Data entry prociency Administrative Management  Enrollment and claims procedures Application renewal  Public speaking Research and due diligence  Report Generation CRM software knowledge  Training and development Event planning support  Microsoft Oce expertise Salesforce experience  Inventory Management Employee Development  Schedule Management Program Administration  Department Oversight Customer serviceexperienceMEMBER SERVICE MANAGERReal Estate EquitiesDevelopment/Anderson Asset PropertyGroup, Kansas City, MOJul 2021 - Present Jan 2019LICENSURE : AESTHETICIAN INESTHETICSHouse of Heavilin Beauty College - BlueSprings,educationManage all aspects of a 52 Unit MemberCooperative Accounts Payable/Accounts ReceivablesHire, Train & Supervise CustomerService TeamHandle all Resales; including Marketingthe UnitsAttend Board Meetings and doPresentations.OWNER/OPERATORAesthetically Angela, LLC, Kansas CityOct 2019 - PresentAssessed condition of clients' skin inorder to make recommendations toimprove skin qualityAdvised clients on proper home-careregimensPerform customized facials based onclient' individualized skin needs,including hydrafacials; chemical peels,waxing, body treatments, massage, lashtreatments and waxing procedures.PERSONAL ASSISTANT TO THE CHIEFEXECUTIVE OFFICERImpact Signs, SedaliaAug 2018 - Dec 2018Worked with senior management toinitiate new projects and assist invarious processes such as sales, digitalmarketing and social media.ACCOUNT EXECUTIVEOnMedia, ColumbiaFeb 2018 - Aug 2018Created and delivered innovative,strategic marketing programs for clientsfocusing on events, digital marketingand social media.VP/COOPeoples Bank Of Moniteau County,Jamestown, USFeb 1993 - Feb 2017Managed 28 employees; responsible forall aspects of bank operations,compliance and regulatory aairs.Blue Springs, MOJan 2005BACHELOR OF SCIENCE : BUSINESSADMINISTRATION & MANAGEMENTIN USLincoln University,MOJan 2005BACHELOR OF SCIENCE : BUSINESSADMINISTRATION & MANAGEMENTKennedy Western,WYMay 1990HIGH SCHOOL DIPLOMACalifornia R-1 High SchoolAwards & HonorsGraduated 3rd in class of 103certifications Licensed EstheticianReferences available upon requestreferences