| Candidate Information | | Title | Market Research, Customer Service, Mental Health, Analytics and | | Target Location | US-MI-Lansing |
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Click here or scroll down to respond to this candidateSeeking:I am seeking an opportunity where I can pursue a career in the field of Industrial & Organizational Psychology or a similar field. I am very interested in the business aspect of Psychology, the study of behaviors in the workplace, research/data, strategic planning, and organizational change management. I am very driven and looking for any opportunity to learn more!Education:Purdue University Global Street Address -2024Industrial and Organizational Psychology, MSMichigan State University Street Address -2017Criminal Justice, BAPsychology BAEastern Michigan University 2010-2011Psychology, BAExperience:Market Research- Intern 2023-2024Priscilla Kucer Consulting Services, LLC.Conducted market research on small businesses in Austin, TXLearned about management consulting, business coaching, market research, AI tools, developing surveys, excel spreadsheets, making action and exit plans, and strategic planningCrisis Counselor November 2022-July 2023Protocall Services, Inc.Use techniques to gain rapport, de-escalate, stabilize, check for safety, use interventions, and safety plan to people who are in crisisProvide resources and services to those that are in needWork seamlessly between crisis lines, EAP lines, school accounts, and counseling accountsConsult with supervisor or a person in charge when appropriatePartial Hospitalization Group Therapist January 2022-November 2022New Oakland Family Services-Michelle ClarkMy role is to help adults and teens with psychoeducation and therapy who are going through a crisis. Clients are provided tools to help them manage their mental health through self-care and coping mechanisms. Clients are able to have a safe place to share any traumas with myself and work through these according to their treatment plan. I am responsible for documenting the client at the end of each day.Social Service Worker-Foster Care Case Manager 2021-2022Family & Community Services-Ashlyn LuceMy job is wrapped around the welfare of children and reunifying the birth parents with their children. This is done through testifying at court hearings, writing court reports, making parent agency treatment plans, drug screening, supervising parenting times, writing updated service plans and case plans, performing home visits with the foster parents, home assessments with birth parents, holding family team meetings, services children and birth parents (psychological evaluations, substance abuse assessments, substance abuse classes, domestic violence classes, medical and dental needs, parenting education, supportive visitation, therapy), etc. There are many different roles to this job and I have learned so much since being here but looking to expand.Bartender, Server 2018-PresentPiazzanos Restaurant- Jim FarhatServing guests food and drinksPouring beers and making mixed drinksGreeting guests that come in and giving them a great experienceGaining relationships guestsWorking as a team, alwaysStocking and cleaningCounting the till at the beginning and end of my shiftArriving and ending with a great attitudeManager in Training 2018-2018Blarney Castle Oil- Lori VerweyTraveled to 7 different stores and learned the different ways each store operatesResponsible for counting the safes and updating each previous days sales and any loses, reported to corporate anything suspicious, input coupons into the computer system, checked in new stock, put away all stock, ordered inventory, made sure the place was clean and accident free, checked out any expired inventory, counted cigarettes and lottery to make sure there was no theft from staff or others, etc.Greeting customersResponsible for making sure others are staying on taskLearning what it is like to have my own store once one was availableManager, Bartender, Server 2012-2018XIAO Modern Asian Bistro- Michelle ChengGive guests a positive experience in order to returnGreeting, taking orders, running food, making drinksCheck employees cash out at the end of the dayResponsible for batching paperwork at the close of a shiftAnswer any confusion from other serversMaking sure everyone is using their time effectively, otherwise assign dutiesManagerial Duties, Lead Server 2011-2014Tonys Restaurant- Tony LagaloProvide outstanding customer serviceBuilding relationships with guestsAssigned the servers table sectionsCounted the drawer at the end of the shiftHelped make the employee scheduleHard-lines Sales Floor 2007-2010ShopKo- Frank SchinderleRespond to carry-outsAnswer questions from customers over the phone and face-to-facePricing items and displaying them throughout the storeRespond to help with the cash register when neededMaintained our lawn in gardenKeeping the store tidySkills:Managing staff, assigning daily responsibilitiesExperienced in customer service that developed excellent people skillsLead a team effectively and work well with othersMulti-task in a fast-paced environmentWell-versed in Microsoft Office, many POS systems, and inputting data into different computer systemsAbility to work under pressureAware of how to prioritize tasksReliable and will not let others downChild welfare advocateTestifying in courtWriting tedious reports and service plansResolving conflictsDealing with parental substance abuse, neglect, domestic violence, etc.Working with various types of peopleGo-getter and hard workerReferences:Denise McCurrySenior Partial Hospitalization Therapist at NOFCOkemos, MIPHONE NUMBER AVAILABLEJim & Nici FarhatOwner of PiazzanosLansing, MIPHONE NUMBER AVAILABLESolenne DonnellySenior Partial Hospitalization Therapist at NOFCOkemos, MIPHONE NUMBER AVAILABLE/pre> |
