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Click here or scroll down to respond to this candidateCandidate's Name
Customer Service RepresentativeLakeland, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECustomer care representativeMedical Receptionist/AssistantAuthorized to work in the US for any employerWork ExperienceCustomer Care AgentPrimo Water - Lakeland, FLMay 2022 to April 2024Take inbound calls from existing, previous and potential water delivery service customers. I explain billing statements and invoices over the phone. Schedule deliveries to residential and commercial locations throughout North America and parts of Canada.Crew MemberFirehouse Subs - Lakeland, FLApril 2022 to May 2022Take orders prepare sandwiches, food prep for the days shift, cleaning lobby, dishes and anything else thats asked of me by my managers.Warehouse flex associateWalmart - Davenport, FLJanuary 2022 to April 2022Scan items with finger scanner to fill orders that are shipped to Walmarts stores and customers homes. Viewer Experience AdvocateThe Results Companies - Lakeland, FLNovember 2018 to January 2022Take inbound calls and chats, document interactions, assist callers (viewers) with issues in relation to their Hulu subscriptions.Delivery ExpertDominos Pizza - Bartow, FLMay 2017 to December 2017Delivered orders to customers homes or businesses. processed payments via cash and card, food prep, answered phones, took orders.Lube TechnicainTake 5 Oil Change - Lakeland, FLMarch 2017 to May 2017Greeted customers, wrote up work orders, changed oil, checked fluids in vehicles, checked tire pressure added if needed. Processed payments via cash or credit card. Administrative Assistant/ReceptionistJaycare Medical Center - Lakeland, FLApril 2016 to June 2016Set, reschedule, cancel patient appointments, verify insurance, place appointment reminder calls, answer phones, take and process patient payments, call in refills to the pharmacy... CashierChipotle Mexican GrillMarch 2014 to December 2015Receive payment by cash, check, credit cards, vouchers, or gift cards. Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Answer customers' questions, and provide information on procedures or policies. Answered phones. Food preparation and distribution. Cleaned and stocked lobby.CashierMoe's Southwest Grill - Lakeland, FLJuly 2015 to October 2015Receive payment by cash, check, credit cards, vouchers, or gift cards. Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Answer customers' questions, and provide information on procedures or policies. Process merchandise returns. Answered phones. Food preparation and distribution. Cleaned and stocked lobby.CashierSonny's BBQ - Lakeland, FLMarch 2015 to May 2015Received payment by cash, credit cards, gift cards or vouchers Issued receipts, refunds, credit, gift cards or change due to customers. Assist customers by providing information and resolving their complaints. Assist in preparing food and serving meals and refreshments to customers. Sat customers cleaned tables Answered phones to take orders, relay hours of operation and quote prices. Packer/InspectorMaster container - Mulberry, FLJuly 2012 to December 2012Inspected, sorted and packed Styrofoam cups to be shipped to stores etc. The cups were sorted via a machine that I ran, from which i would bag, seal and box the cups for shipping. CashierDomino's Pizza - Lakeland, FLJanuary 2011 to February 2012Receive payment by cash, check, credit cards, vouchers, or gift cards. Issued receipts, refunds, credit, gift cards or change due to customers. Assist customers by providing information and resolving their complaints. Answer customers' questions, and provide information on procedures or policies. Answered phones to take orders and offer specials. Food preparation. Cleaned and stocked the lobby Counted cash drawer at both beginning and end of shift Sold pizza and beverage out of trailer during special events. Answered phones to take orders, relay hours of operation and quote prices. Some managerial trainingAwards/Certificates:HIV Training HIPAA CertificationCPR Certification Blood borne PathogenEducationCertification, associates degree in Medical Assistant Technician Florida Technical College - Lakeland, FL2014 to July 2017High school Diploma in High schoolGause Academy Of Leadership - Bartow, FLSeptember 2003 to May 2007Skills Front Desk English eClinicalWorks Medical Office Experience Clerical Experience Customer service Oil Change Medical Receptionist EMR Systems HIPAA Medical Scheduling Communication skills Organizational skills Hospitality Insurance Verification Medical Records Customer support Conflict management Computer skills Computer literacy Customer serviceCertifications and LicensesCPR certifiedApril 2017driver's licenseAdditional InformationExperience with eclinicals10 scheduling program. |
