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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEOperational expert and strategist with a record of achievement and demonstrated success driving multi-million dollar growth in highly competitive markets. My experience includes national dental network development, contracting providers, fee negotiations, educating, identifying product nuances, managing P&L's, reaching goals and quotas while managing exceptional collections, service and loyal relationships. Professional ExperienceDental Allies, Inc. Founder and SeniorManaging Partner Tampa, FL April, 2018 toMarch 2020Founder and Managing Partner of Dental Allies, Inc. Using highly regarded industry experts, Dental Allies provides clients with practice transition consulting, practice success solutions and effective practice marketing. Our exclusive Practice CloudSM elevates practices to the cloud with an amazing compliance tool and HIPAA compliant email, voice and file management solutions.UnitedHealth Group - Senior CollectionsManager Overland Park, KS May 2019 -October 2019 - Supervisor: Sue BucklinResponsible for Revenue Cycle Collections. Subject matter expert (SME) for collections team as well as being responsible for the accurate and timely follow-up of accounts receivable including researching, analyzing and resolving payer claims.Prosthetic Partner, LLC President/ Consultant Seminole, FL April2008 - April 2018Consultant working for dental laboratories to generate new accounts and clients utilizing both inside and outside selling techniques with a focus on Dental Service Organizations (DSO's). Acquire and grow DSO accounts by securing formulary approval from the Executive Teams Salesforce utilization forCRM Consistently achieve and exceed aggressive sales quotas Extensively travel throughout the US to build and maintain customer relationships Present at nationaltradeshows Work closely with CorporateExecutives/OwnersDDS Lab, Inc. Regional Sales Manager
Tampa, FL April 2005 December 2008 (3years 8 months) As a startup, grew annual sales from zero to $4.6 million in three years Cold calling to acquire new customers in the Private Practice sector of the dental industry Executed effective callplan Discovered and developed the Dental Services Organization(DSO) niche Consulted with DSOs' Executive Teams making DDS Lab, Inc. a preferred lab Secured major accounts with three of the largest DSOs in the country Consistently awarded TopSalesperson Consistently achieved and exceeded aggressive sales quotas Salesforce utilization forCRM Extensively traveled throughout the US to build and maintain customer relationships Planned and presented at all nationaltradeshows Gained and managed VA Dental government contracts through RFP Process Collaborated with marketing on the development of marketing materials Managed 10+ internal customer servicerepresentativesCoast Dental Dental Assistant, Office Manager, Patient Relations Manager, District Manager, Affiliate Transition Manager, Operations Specialist Tampa, FL July 2000 April 2005 (4 years 9 months) Dental Assistant & Office Manager
Florida Patient Relations Manager
Florida Operations Specialist
Virginia Affiliate Transition Manager
Tennessee District Manager Florida District Manager - 7 Virginia locations 2004 Operations Specialist - 11 Florida locations2012o Liaison between the offices and corporate o Audited/analyzed/met revenue targets, operational processes and expense controls o Managed P&L statements o Created and managed annual budgets o Developed, trained and directed 100+personnel Affiliate Transition Manager Nashville, TN 12/04 to4/05o Worked closely with new owner on systems, policies and procedures already in place o Liaison between the offices, new owner and Coast Dental Corporate o Managed and maintained five existing dental locations throughout the transition Hired and trained Regional Manager for the new owner Patient Relations Manager - Tampa Corporate Office 11/02 to 01/05 o Managed patient concerns for 105 Coast Dental locations o Liaison between Patient and Office Manager/District Manager o Managed and resolved all BBB inquiries o Worked within the legal department alongside corporate counsel Office Manager - St. Petersburg, FL 10/00 to10/02o Hired, trained and directed 5-10 office personnel o Managed productive doctor treatment schedules oMotivated team to meet monthly goals o Monitoredsupplies and equipment to stay within budgets oSubmitted coded treatment invoices to insurancecompanies o Worked insurance A/R reports and collected on claims o Responded to Explanation of Benefit (EOB) requests Dental Assistant - St. Petersburg, FL 07/00 to 10/00o Worked chairside performing all dentist needs for treatment o Educated patients on treatment diagnosed by dentist o Consistently achieved treatment plan goals Castle Dental (Smile Brands,Inc.) Dental Assistant SaintPetersburg, FL June 1999 July2000 (1 year 1 month) Obtained position by going door to door asking for on the job training Worked chairside performing all dentist needs for treatment Educated patients on treatment diagnosed by dentistSentinal Real Estate Leasing Consultant, Assistant Manager, General Manager Kansas, Georgia and Florida September 1993 February 1999 (5 years 5 months) Managed A-List Properties from 270-514units Maintained 98%+Occupancy Created and managed annualbudgets Managed P& LStatements Supervised 10+employeesEducationPittsburg State University Major:Psychology / Minor: Business1990 1993Activities andSocietiesAlpha Sigma Alpha Special OlympicsVolunteerIndependentCourseworkProfessional Development Course (Dale Carnegie Sales Training) |
