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Click here or scroll down to respond to this candidateCandidate's Name
Available For Full-time EmploymentHinesville, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE 10 years in customer service and retail sales experience. 4 years of being the lead sales associate. 2 years in the manager's role. Very detail oriented and organized. Have won rewards from my previous companies in regards to my customer service commitment. Authorized to work in the US for any employerWork ExperienceOffice AssociateTire Rack-Midway, GAMay 2024 to PresentWelcome onsite visitors and announce to appropriate personnel; Scheduling inbound deliveries; Inventory management; Work with customers for daily order pick-ups; Organize and prepare invoices, maintaining accuracy and speed; Answer telephone, mail invoices, and other office duties, as assigned; Regularly work with remote team members and outside contacts via Microsoft Outlook Leasing AgentHappy Acres, LLC-Hinesville, GAFebruary 2023 to December 2023I was a leasing agent for Happy Acres, LLC. I assisted in booking short term and extended stay reservations throughout our park. I assisted customers with booking weekly AirBNB's, Extended stay RV sites, as well as Long Term Mobile homes with leases. I doubled as a receptionist as I was able to book in person or via phone call. I sent emails to tenants, wrote up leases, and sent out important safety emails such as weather updates etc. My main goal was to always provide top tier customer service. Administrative AssistantHome Instead-Hinesville, GAJune 2022 to October 2022I was the administrative assistant. I took calls from potential clients on inquiries regarding Home Care, as well as communicated with the employees in a professional manner. I was over coordinating the schedules, Client Care Services, and data entry. I was also in charge of making job postings on various job search-engines, viewing applications, scheduling interviews, conducting the interviewing process, and also hosting new hire orientation. I assigned training and learning to our employees to ensure they had the skill sets needed to properly care for our clients, all while delivering outstanding customer service. I am proficient in Microsoft Office and Excel, as well as handling sensitive information while staying within HIPAA Guidelines. I am also Infant/Child/Adult CPR and FIRST AID Certified. Proficient in Microsoft Office/Excel Maintained all files, schedules, etc. Composed correspondence Scheduled appointments Directed phone calls Managed incoming and outgoing mail Maintained databases Approved timesheets Provided friendly customer serviceFamily CaretakerIndependent-Waynesboro, GADecember 2019 to June 2022During the times between December 2019 and June 2022 I acted as a family caregiver to my terminally ill Grandmother, who had cancer. I took the time off from my professional life to be by her side from the beginning til the end of her battle.Lead Cashier/Sales AssociateMurphy USA-Hazlehurst, GAMay 2017 to December 2019My daily tasks include greeting customers, Cleaning kiosk Keeping the store in good condition Pushing monthly items Inventory Stocking Upselling Unloading and putting away trucks As well as delivering great customer service to every customer. Cashier/Customer Service/Freight ManagerTractor Supply Company-Baxley, GAAugust 2016 to May 2017 As a cashier my daily tasks include greeting customers, keeping store clean, pushing monthly items, inventory, stocking, upselling, as well as delivering great customer service. I was the Clothing department manager as well, I kept the clothing neat and organized, and helped customers find what they were looking for. I was also the Freight Team Leader, which meant I built and led a strong team of workers responsible for conducting the count of merchandise, as well as receiving and unloading the products that came in on the truck deliveries.EducationGed in Adult EducationWiregrass Georgia Technical College - Douglas, GASome College in Welding and Joining TechnologyAugusta Technical College - Waynesboro, GASkills Cashiering Upselling Cash Handling Organizational Skills Merchandising Food Preparation English Cleaning Experience Retail Sales Time Management Writing skills Communication skills Shift Management Interviewing Employee Orientation Human Resources Administrative Experience Microsoft Outlook Freight Experience Databases Restaurant experience Cake Decorating Recruiting HIPAA Meat Cutting Property Leasing Property Management Planograms Customer service Front desk Hospitality Interviewing Cash handling Shift management Cash register Recruiting Human resources Freight Proofreading Product management Conflict management Sales POS Upselling Merchandising Office management Retail sales Clerical experience HIPAA Calendar management Computer skills Phone etiquette Marketing Medical terminology QuickBooks Google Docs Communication skills Leadership Supervising experience Childcare Analysis skills Quality control Construction Call center Warm calling Outbound calling Word processing Medical office experience Data entry 10 key typing Multi-line phone systems Customer supportCertifications and Licensesnon-cdl class cNovember 2021 to November 2030certified in infant/child/adult cpr and first aid. cpr & first aid certificationJune 2022 to June 2024driver's licenseAssessmentsRetail customer service ProficientOctober 2022Responding to customer situations in a retail setting Full results: ProficientWork style: Reliability ProficientApril 2024Tendency to be reliable, dependable, and accountable at work Full results: ProficientManagement & leadership skills: Impact & influence Proficient December 2023Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientWarehouse safety ProficientApril 2024Using safe practices in a warehouse settingFull results: ProficientRetail customer service ProficientFebruary 2024Responding to customer situations in a retail setting Full results: ProficientCustomer focus & orientation ProficientOctober 2022Responding to customer situations with sensitivity Full results: ProficientSales skills ProficientDecember 2022Influencing and negotiating with customersFull results: ProficientWork motivation ProficientApril 2024Level of motivation and discipline applied toward work Full results: ProficientAttention to detail ProficientApril 2024Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientMarketing ProficientDecember 2022Understanding a target audience and how to best communicate with them Full results: ProficientCustomer service ProficientOctober 2022Identifying and resolving common customer issuesFull results: ProficientTyping ProficientApril 2024Transcribing textFull results: ProficientFood service: Customer situations ProficientApril 2024Identifying and addressing customer needs in a food service setting Full results: ProficientDelivery driver ProficientFebruary 2024Interpreting instructions or signs and solving problems Full results: ProficientSocial media ProficientDecember 2022Knowledge of social media techniques and analytics interpretation Full results: ProficientWork style: Reliability ProficientSeptember 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientWorkplace safety ProficientApril 2024Using safe practices at workFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
