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Candidate's Name
Hammond, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperiencePatient Access Rep/Emergency RoomAdvocate Aurora Health - Chicago, ILJune 2022 to Present Arrived and updated patient's demographics into epic system upon arriving in emergency room. Verified insurance eligibility,scanned insurance cards and identification under proper documents section in epic. Went over and received signature for HIPAA guidelines and consent to treat forms. Collected co-payments and outstanding self pay balances. Placed families in consultation room while waiting on critical family members. Assisted funeral homes when arrive to pick up bodies from morgue by having them fill out proper documents. Obtaining signatures for Medicare and non Medicare observation admits. Going up to patient's rooms to obtain missing signatures. Patient Access CoordinatorLoyola Medicine - Maywood, ILJanuary 2022 to June 2022 Scheduled inbound calls for cardiology and cancer patient's Verified and updated demographics in epic system. Sent telephone encounters and in baskets in physician's nurse pools. Scheduled and linked active orders,referrals to appropriate test or specialist. Answered over 300 inbound and made outbound calls a day. Scheduled cancer patient's for chemo and infusion treatments. Scheduled screening and diagnostic mammograms,urology,uro/oncology,gyne/oncology,hematology and oncology appointments. Called patient's to schedule their appointments for transplants including kidney,liver and heart. Patient Service SpecialistPRESENCE HEALTH/AMITA - Chicago, ILDecember 2011 to November 2021 Greeted and arrived patient's in Medical Manager system which transitioned to epic system. Verified updated demographics and insurance eligibility. Collected co-pays and outstanding balances. Scanned identification, insurance cards and updated hippa consents into system. Maintained a clean and sanitized work area and waiting room. Cleaned and roomed patient's for doctor. Called and faxed prescriptions to pharmacy. Scheduled return appointments. Called hospital for preauthorizations for patient's procedures. Ordered office supplies. Scheduled office lunches with drug reps. Scheduled doctors travel arrangements and meetings. Input procedure codes into AS400 system. Balanced out cash drawers and put money in safe for courier. Called patient's that no showed to reschedule them. Front Office CoordinatorTaylor Medical - Chicago, ILMay 2006 to November 2011 Maintained and updated patient health information in e- clinical works system. Scheduled doctor's travel arrangements. Called hospital for preauthorizations for patient's to see specialist and or certain imaging's and test. Answered phone calls and took messages for doctors after hours call backs. Performed clerical duties including refilling supplies,calling maintenance for repairs or I T for computer and office equipment repairs. Input procedure codes into AS400 system.EducationDiplomaWaukegan High SchoolSkills billing (6 years) Epic (10+ years) faxing (7 years) (10+ years) filing (10+ years) scanning (10+ years) Scheduling (10+ years) 10 key calculator (10+ years) Call Center (10+ years) Customer Service (10+ years) Front Desk (8 years) Front Office (8 years) (10+ years) Hospital (9 years) Excel (10+ years) Data Entry (10+ years) Microsoft Word (10+ years) Microsoft Office (10+ years) Cash Handling (4 years) (9 years) Retail Sales (4 years) Computer Literacy (10+ years) Microsoft Outlook (8 years) Office Experience (10+ years) CPT Coding (5 years) ICD-9 (5 years) Insurance Verification (8 years) Medical Billing (6 years) ICD-10 (5 years) Triage (8 years) Medical Scheduling (10+ years) Medical Coding (8 years) Medical Office Experience (10+ years) Patient Care (10+ years) HIPAA (10+ years) Vital Signs (8 years) Transcription (4 years) ICD Coding (5 years) Phone Etiquette (10+ years) Customer Service (10+ years) Typing (10+ years) Medical Receptionist (10+ years) Multi-line phone systems (10+ years) eClinicalWorks (9 years) Microsoft Powerpoint QuickBooks Front desk Data collection Microsoft Excel (10+ years) Benefits administration Microsoft Outlook Clerical Experience Cerner Laboratory Experience Schedule management Leadership English Medical records Managed care Computer literacy Computer skills Administrative experience Patient monitoring (8 years) eClinicalWorks (9 years) Athenahealth (8 years) Medical terminology (10+ years) Index faxes (4 years) Central Scheduling (3 years) Emergency Room Registrar (7 years) OR Scheduler (6 years) Word processing Documentation review Intake (8 years) Banking (4 years) Cash handling (4 years) Check processing (4 years) Communication skills Time management EMR Systems Hospital experience EHR systemsLanguages English - ExpertAssessmentsWritten communication  FamiliarJuly 2020Measures a candidate's ability to convey written information using proper grammar rules. Full results: FamiliarScheduling  FamiliarOctober 2020Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: FamiliarData entry: Accuracy  ProficientNovember 2019Entering data quickly and accuratelyFull results: ProficientElectronic health records: Best practices  Familiar April 2021Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: FamiliarAttention to detail  CompletedAugust 2020Identifying differences in materials, following instructions, and detecting details among distracting information.Full results: CompletedVerbal Communication  ProficientDecember 2019Speaking clearly, correctly, and concisely.Full results: ProficientData entry: Attention to detail  ProficientOctober 2019Maintaining data integrity by detecting errors.Full results: ProficientWork style: Reliability  Highly ProficientOctober 2019Tendency to be dependable and come to workFull results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.