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Title United States Customer Relations
Target Location US-IL-Chicago
Email Available with paid plan
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Candidate's Name
Chicago, Cook County, Illinois, United States of AmericaEMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLEPROFILEProblem-solving skills understanding needs, desires, obstacles, and techniques for successAdept at generating comprehensive information for clients materials, evaluations, and reports including research of secondary materialCustomer service-oriented through client contact in person, by telephone, e-mail, and formal progress reportsPROFESSIONAL SKILLSMarketingInterviewed clients regarding the outlook on business and future growth opportunitiesProvided groundwork for direct mail newsletters, press releases, and display campaignsConducted Marketing Communication Audits for the client and competitionAttended seminars, speaking events, and trade shows to explore business trendsFostered media relationships, wrote press releases, and proposed story ideasPrepared marketing proposals for prospective clientsSalesDiscussed sales goals with prospective clients to develop a strategyExplained the features and benefits of assorted productsClosed sales and tracked customer satisfaction with services and products, providing information for management evaluationTrained associates in customer relations, decision-making, selling, problem-solving, and product knowledgeMonitored progress of qualified trade show sales leads to increased accountability of sales forceResearchGenerated new customer insights through qualitative research with past, current, and prospective customersInvestigated businesses including markets, industries, and competitorsResearched the subjects information from commercial sourcesAdministrativeRegistered physicians and office managers for Impact Groups frame pharmaceutical advertising and educational poster programDeveloped status reports for clients, insurance companies, and attorneys recommending appropriate actionUpdated and cleaned internal operational software program with contact management softwareContacted private investigators on the status of individual casesSent photographs, order forms, receipts, and expense reports to managementUpdated the status and types of addresses via a Hand-Held Computer by walking door-to-door in Blocks of Assigned Areas in the Far North suburban region of ChicagoWent to morning meetings with Crew Leader and Assistant Crew LeaderWORK HISTORYCOMPUTER SKILLSMicrosoft Office Specialist for Excel 2010 and PowerPoint 2010Microsoft Word, Streets and Trips, Act!EDUCATIONFranklin University, Columbus, OH, Bachelor of Science, Marketing, 1998Event SpecialistTemporary EnumeratorAccount CoordinatorAdvertising RepresentativeTemporary Sales RepresentativeBusiness Development AssociateAssistant Marketing Researchand Planning AdministratorAdvantage Solutions, Inc., Irvine, CAU.S. Census Bureau, Chicago Far North District, Skokie, ILBauer Risk Management, Des Plaines, ILImpact Group Euro RSCG, LLC, Norcross, GASpherion Pacific Work, LLC, Deerfield, ILAdvanced Marketing Communications, Inc., Naperville, IL2/2011-4/202220092007200620051999  200120092007200620051999  200119981987  1997

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