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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVETo acquire a challenging position with an innovative organization that would benefit from my innovative and communication skills in addition allow me to fully utilize my mass media communication, organizational, and problem-solving skills.EDUCATIONMinhaj University, M.Sc January 2015Master of Social ScienceMinhaj University, B.Sc January 2012Bachelor of Social ScienceWORK EXPERIENCESLKG Investment Group Silver Spring, MDPosition: Administrative Manager Feb 2023- Present Checking accuracy of data submitted. Organizing and filing multi folders Answering phone calls, organize records, and manage other office-related tasks Maintaining the records in database Collaborate daily with the Operations Managers to oversee the administrative and operational needs of the center. Monitor part-time employee work schedules using center software. Develop and maintain administrative systems, policies, and procedures to improve operation and function for the center. Maintain and revise the center policy and procedures manual annually inclusive of simulation standards of best practices and current HU COVID-19 procedures. Collaborate with the Operations Managers on inventory and asset management system. Manage course evaluations in a timely manner (creating, disseminating, reporting, etc.). Maintain system for tracking maintenance and service agreements. Create and submit annual activities report for center re-accreditation. Manage website and social media platforms. Collect, organize, and store information using computers and filing systems. Familiarity with budget planning and enforcement, human resources, and customer service procedures. Oversee special projects and track progress towards center goals. Ensure a safe, secure, and well-maintained Center that meets environmental, health, and security standards. Manage all Center Workday transactions including personnel, payroll, requisition requests, business expense reimbursements, travel, contracts, etc. Track and provide report on schools/colleges project costs and utilization Monitor budget in collaboration with Center Director. Manage all Workday personnel transactions. Supervise and manage all part-time staff, work study students (hiring, orientation, evaluation, payroll, etc.), and consultants. Ensure the department is adhering to all labor laws for full-time, part-time employees inclusive of leave, breaks etc. and follows the HU Employee Handbook guidelines. Assess staff performance, provide coaching, guidance, and taking corrective action when necessary. Identify professional development and scholarship opportunities for full-time and part-time staff. Collaborate with Operations Managers to facilitate department orientation for new full-time staff. Collaborate with Training Team to facilitate orientation for new part-time employees and work study students. Collaborate with Operations Managers to facilitate annual team training for all full-time staff. Collaborate with Administrative Coordinators to facilitate annual training for department coordinators. Montgomery County Health and Human Services Germantown, MD Position: Vaccination Manager Nov 2021- Jan 2023 Follow established protocols followed by DHHS staff at vaccination site Adhere to all requirements regarding protection of confidential information Perform a physical and computer inventory of all vaccines in stock Immediately processing and documenting vaccine inventory information. Ensure that acceptable temperature ranges have been maintained Provide registration and intake at vaccine sites and/or support the preregistration and follow up registration for vaccine appointments. Provide correspondence with priority groups related to scheduling appointments. Provide flow management and help with set-up and take-down of vaccine site. Staff will be provided safety equipment outlined by onsite testing protocols. Montgomery County Health and Human Services Germantown, MD Human Services Specialist III Nov 2020`- Sep 2021 Assist customers to complete computerized and paper Income assistance benefits applications such as food stamps, cash assistance and Medicaid. Provide oral and written communications and assistance to a diverse range of customers on community resources. Provide customers with information on Agency programs, services, or projects. Work independently and as part of a team, under time-sensitive demands Complete Reconsideration Clearances (SVES, MABS, SAVE Worker Number) Upload and Scan clearance/Document to ECMSCold Stone Creamery Gaithersburg, MDPosition: Assistant Manager Jan 2020- Oct 2020 Maintain inventory for the store. Checking accuracy of data submitted. Effectively tracking the money and use computer for various application, such as database management or word Answering phone calls and emails Supervise and construct daily duties to staff. Organize records, and manage other office-related tasks Provide integrity, honesty, and knowledge that promotes the culture, values, and purpose of Cold stone. Ensure the cold stone proven model is followed to increase sales and profitability. Upholds alignment of cold stone training systems with cold stone brand standards and expectations for franchise stores. Demonstrated the ability to independently run a company store location. Must have a thorough knowledge and understanding of all aspects of cold stone retail operations and the ability to perform and train in all areas. Ability to build the strength and knowledge of the team through cross-training, feedback and follow-up. Ability to manage company store operations independently and cover entire shifts as needed. Provide oversite and support to the leadership team. Prepare weekly team member schedules in a timely manner to optimize customer service. Conduct deposits, change orders, drawer counting, and End of the Day reporting. After training lead the entire tour program which includes hiring, script, training, and hours. An energetic personality who enjoys the retail environment, leading tours, and creating a fun and exciting store environment for everyone. Responsible for job descriptions, team performance, and team achievement of operational goals. Constantly reviews store environment and key performance indicators to identify problems, concerns, and opportunities for improvement. Assures Quality Control Standards are in place and quality is maintained at all times. Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance. Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the companys competitive position Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued. Participates in the interviewing process for store personnel. Communicates information including weekly information, major team milestones, developments, and concerns Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses Ensures a proper resolution of operational customer concerns in their direct leaders absence. Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order. Always maintains store cleanliness standards and proper store signage. Assists the direct leader with maintaining proper stock levels through appropriate product ordering. Merchandises product neatly to maximize sales. Ensures the quality and freshness of products for sale and accuracy of product signage. Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees. Supervises the day-to-day operations of their team, escalating issues to the right level of support and/or leadership when necessary. Ensures direct reports complete assigned responsibilities in a prompt and effective manner to provide the highest level of customer service for the business. Follows all established company policies and procedures while upholding the security and confidentiality of documents and data.United Gases Pvt Limited Gujrat, PakistanPosition: Administrative Supervisor May 2016-Jan 2020 Check on Employees and Bring new clients to business sites. Daily Bookkeeping Supported and managed workers by updating and keeping the records in the database. Worked on various administrative tasks: Logged into various resume search engines and searched for eligible candidates as per the requirements. Printed them and filed them for the managers review and approval. Sapphire Group Lahore, PakistanPosition: Data Entry Specialist March 2014- April 2016 Analyze complex data sets uniting business services and records. Evaluate and create reports using existing databases and applications using extraction tools such as Excel. Assist in designing, running, managing, and data review process for assuring accuracy and data reports to Meet regulatory and operational requirements. Oversee data processes for team to ensure accuracy while adhering to project deadlines. Retrieve, update, and support new client data and System database. CERTFICATIONS Master software Testing +Jira +Agile Jan.4,2021 Advanced Cyber Security Diploma - Level 5 November 2020 CCNA Security CORVIT Systems June 2018HOBBIES/INTERESTS .Reading Novels. Keep myself updated with the latest technology and gadgets. I have a deep interest in reading current affairs, specifically international politics and the sports world. LANGUAGE FLUENCY/SKILLSEnglish, Urdu, Hindi, Punjabi Computer: Software: Microsoft (Word, Excel, Power Point). Operating Systems: Windows 95/98/2000/ Professional/XP and Mac book Pro. Computer Programming/ Networking Skills/ Data Entry/ Graphic Designs. Patient Communication Skills. Active Listening. Critical Thinking. Data management, Decision Making. Excellent Customer Service. Team System database work. Social media management. References: Available Upon Request |
