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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Baltic StreetJacksonville,Fl Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional Skills:Conducts and compiles personal and professional background investigations for government background checksWrites reports after interviewing the parties included in a background checkCurrent Top-Secret ClearanceExtensive experience working directly with diverse groups of clients and co-workers in many different settings Interviewed clients, gathered information from diverse sources, evaluated the information against the client's needs and outside requirements. Provided recommendations and suggestions to clients, supervisors, and third parties (as appropriate) based on information gathered and restrictions provided and current regulations. Directly monitored relevant situations as they developed.Provided feedback and suggestions as required and maintained files and relevant documents.Investigated problems, reported the condition and its potential causes, and followed up on clients.Experience preparing and reviewing case files and made recommendations to the circuit court and case workers. Worked in community agencies (CASA, CPC) in a human service setting to accomplish collaborative and individual responsibilities. Provided counseling to human services clients on an ongoing basis (Child Abuse Prevention FL). Familiar with human services clients using appropriate techniques or treatment modalities and making referrals to service/program providers and to management for review (CPC). Experienced with gathering information, creating and presenting reports in all previous employment and Virginia Wesleyan University. Demonstrated experience keying pertinent information into an automated record system at US Airways and Epping.Education:Bachelor of Science / Criminal Justice Virginia Wesleyan UniversityModel UN, 2018Court Appointed Special Advocate (CASA), Virginia Beach Certification/Swearing-in April 2016Associate of Science / Office Administration Completed May 2009Florida Community College, Jacksonville, FLG.P.A. 3.5/4.0; Attendance 100%Technical Training Certificate/ Travel Agent Graduated 2000Recording Academy of VA, Norfolk, VAEmployment Skills:Extensive experience in providing service to customers, both in person and by telephone, in the hospitality and transportation industriesDeveloped ability to work in a fast-paced atmosphereMaintained excellent customer relations and developed customer rapportDiplomatically resolved customers complaints on as-needed basisAbility to follow instructions well and make decisions with no supervisionEffectively developed telephone communication skillsWorks well with others and independentlyStrong, timely and precise organizational skills and multi-tasking abilitiesStrong critical and creative thinking and analytical skillsStrong written and oral communication skills;Strong ability to work independently, with minimal supervision, and multitask in a high volume, fast-pace work environmentStrong ability to also have a flexible, team-oriented approach to workExcellent ability to build and maintain strong working relationships with colleaguesEmployment:Travel Advisor, Trips in the Village, Jacksonville, FL Nov 2023 to presentOffice Management Specialist, Intellibridge. McClean, VA Feb 2020 to 2021Background Investigator, ACI Federal, Fredericksburg, VA June 2019- Feb 2020Receptionist, Epping Forest Yacht and Country Club, Jacksonville, FL Aug 2015 Nov 2015Receptionist, Union Mission, Virginia Beach, VA Jul 2014 Nov 2014VOLUNTEER, Crisis Pregnancy Center (CPC), Chesapeake, VA Apr 2014 Nov 2014Gate Agent, US Airways, Jacksonville, FL Jul 2012 Feb 2013Travel Agent / Outside Sales, Trips in the Village, Jacksonville, FL Oct 2002 Jul 2012Office Manager, Rowell Hardware (Commercial/Industrial Doors), Jacksonville, FLOct 2003 Oct 2004Reservations Agent, FUN TOURS, Inc., Norfolk, VA Oct 2000 Mar 2001VOLUNTEER, Child Abuse Prevention FL, Pensacola, FL Sep 1986 Feb 1988Other Professional Skills:Microsoft OfficeMicrosoft WindowsWord PerfectPower PointFiling/EditingTypingOffice ProceduresTelephone Skills |
