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Click here or scroll down to respond to this candidateCandidate's Name
Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLEExecutive summaryDynamic and results-oriented Information Security Specialist with over 12 years of leadership and mentoring experience. Proven expertise in cybersecurity, risk management, and software development. Adept at adapting to diverse environments and driving team performance. Committed to continuous growth as a leader and technologist.Skills & competenciesProgramming Languages: HTML, CSS, PHP, JavaScript, Java and Python and scriptingSupport Tools: ITRS Monitoring, AutoSys, Splunk, WinSCP, Putty, ITSMOffice Tools: Microsoft Office including advance Excel skillsOperating Systems: Linux and Windows including server environmentsCyber Security: Identity and Access Management, Compliance and Risk Management/Mitigation StrategiesSoftware Development: Agile Methodologies, JIRA and Horizon Platform, Change managementDatabase Technologies: Oracle, MS SQL, MySQLApplication management: Application Support, Application Lifecycle Management, Change and Incident Management, Infrastructure ManagementEducationWestern Governors University Masters in Cyber Security and Information Assurance Graduated April 2024University of North Carolina at Charlotte B.A. in Software and Information Systems Graduated May 2015Mitchell Community College Associate in Science Graduated December 2012CertificationsISC2 Certified in Cyber SecurityCompTIA CySA+CompTIA PenTest+Professional ExperienceBank of America Information Security Control Specialist April 2021PresentEvaluate and support risk identification documentation, validation assessment, and processes to ensure compliance with enterprise information security requirements, aligning with GRC frameworksFacilitate ongoing password rotation of over 10.000 service accounts across cyber security applications assisting with decommission, manual rotation, vaulting solutions and gMSA accountsCoordinate efforts to remediate information security risks including server patching, server vulnerabilities and end of life technology, in line with GRC policesDevelop, refine and implement enterprise-wide information security policies, procedures and standards to ensure governance and complianceEnsure application managers comply with enterprise and industry security polices and standardsManage all aspects of vendor application management, ensuring governance, risk management, and compliance with enterprise security requirementsBank of America Development Team Quality Assurance Lead April 2019April 2021Identified test scenarios, estimated testing efforts, and created test plansMaintained regression test suite and identified test cases to be automated which reduced manual testing time by 30%Assisted development team in writing JAVA JUnit testsCreated automated test scripts for regression testing using JAVA and the Selenium APICreated routines to review test cases to ensure proper test case coverageBuild a custom automated testing framework, improving overall testing efficiency and qualityBank of America Application Production Support Level 1 Team Lead May 2015April 2019Directed and guided level one support team which acts as first responders to users and development interactions.Instituted Outlook mailbox monitoring and task assignment workflow enhancing team efficiencyRevamped email monitoring which resulted in approximately 60% less emailConsolidated and updated application documentation into a centralized, searchable Wiki, improving knowledge sharingDeveloped weekend rotation schedule enhancing team knowledge and promoting a better work life balanceFormalized meetings with development partners to address reoccurring issuesInvolved in all aspects of incident, change and release managementCoordinated rollout of problem management, including process creation and reportingBank of America Applied Technology Program Intern January 2014May 2015Developed performance metrics reports, reducing manual errors and saving timeProvided security administration and application monitoring for over 50 bank applicationsDeveloped and maintained key application workflows and process documentationUNC Charlotte Teachers Assistant and Tutor August 2013May 2015Supported professor with organization, strong leadership and tailored communicationAdministered tutoring, graded homework and exams and assisted with lab and discussion groupsCreated practice quizzes to help students prepare for various tests and examsMitchell Community College Tutor January 2012February 2013Evaluated struggling students study habits and taught alternate study skills, resulting in improved scoresTaught essential aspects of writing a paperGasco Drilling Inc. Drill Rig Operator/Crew Supervisor September 2003January 2011Supervised natural gas drilling operations and trained subordinates to take on advanced leadership rolesManaged employees, delegating duties and ensuring safety regulations were followed at all timesRecognized for reliability and handling emergency situations effectivelySonic Drive-In General Manager August 1994September 2003 (manager from 1998)Consistently achieved perfect secret shopper scoresManaged cost control, payroll, general accounting, and profit and lossAnalyzed and adjusted operating procedures and employee behaviors which resulted in a 6% decrease in food and paper costTrained staff to enhance customer service and increase profits through suggestive sellingRecruited, supervised, scheduled, and motivated a staff of up to 25 associates |
