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Candidate's Name
OPERATIONS MANAGER & BACK-OFFICE ADMINCONTACTPHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFILEDynamic, self-motivated, and results-driven Operations Manager with over two years of experience optimizing back-office functions and enhancing operational efficiency. Proven track record in streamlining processes, reducing costs, and driving organizational growth through strategic planning and effective management. Adept at leading cross-functional teams, implementing technology solutions, and maintaining high quality and service delivery standards. Strong analytical and problem-solving skills, focusing on improving productivity and ensuring seamless business operations.SKILLSCreative problem solvingAdministration trainingNegotiationDispatchGoogle WorksMicrosoft OfficeVOIP servicesCRM proficiencyTeam buildingLeadershipCommunication systemsSocial media marketingEXPERIENCEOperations Manager Power Up Carolinas SC, NC, GA2022-2024I enhanced operational efficiency by streamlining processes and negotiating favorable vendor terms. I optimized communication and collaboration using Google Workspace, Microsoft Office, and VOIP services while implementing CRM systems to improve customer management. My leadership skills fostered a positive team culture and guided conflict resolution. Additionally, I utilized social media marketing to boost brand visibility and customer engagement.Customer Sales Specialist Infinity Mobile Easley, SC2010-2022I provided exceptional customer service by assisting customers with product selection, addressing inquiries, and resolving issues. I facilitated sales transactions, managed inventory, and promoted various plans and accessories to enhance customer satisfaction and drive sales.Shipping Supervisor Wynnco Enterprises Pickens, SC1998-2010Oversaw shipping operations, coordinated logistics, managed team performance and ensured timely and accurate order fulfillment.REFERENCESMike BentkowskiPHONE NUMBER AVAILABLEChris LollisPHONE NUMBER AVAILABLEKim StallingPHONE NUMBER AVAILABLE/pre>