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Title Customer Service Shift Manager
Target Location US-TN-La Follette
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Candidate's Name
CNALaFollette, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECNA certification received while working at Genesis Cumberland Village in Lafollette, TN. Authorized to work in the US for any employerWork ExperienceWaffle House ServerWaffle House-Caryville, TNDecember 2022 to March 2023Came to work for WH because I always wanted to know what itd be like, serving customers at their tables and getting actual tips was very nice. However, the wages were not nearly what I needed in order to provide for three kids. Ultimately why I ended up leaving this place of employment. My husband got a job at AISIN automotive in Clinton, TN, and he has been there ever since February of 2023, and we havent had a dependable babysitter up until now, so thats why Ive been unemployed since I left here. Bojangles shift managerBojangels-LaFollette, TNAugust 2022 to December 2022I was a manager in training, but never actually got fully certified unfortunately. Management here was kinda all over the place honestly. The GM here didnt really have enough help to get me where I need to be, and thats why I ended up leaving ultimately. Assembly Line WorkerSL Tennessee-Clinton, TNMay 2022 to July 2022I absolutely loved this job! We put together, inspected, and shipped out gear shifters for vehicles. Breaks were very well spaced out, and the supervisors were great with everyone! I pointed out, before I hit my 90 days because I had too much going on at that time in my life. CNASUMMIT VIEW OF LAKE CITY-Rocky Top, TNMay 2020 to August 2020I worked here temporarily, because I needed more money to provide for my family, but once a position came available at a nursing home closer to where I lived, I quit here and went to work at the new place. I wont lie, I prefer to be close to where my kids are in case of an emergency, if possible. Im sorry if that makes me look bad to any potential employers.Customer Service Representative/Call CenterGC Services-Knoxville, TNDecember 2018 to April 2019I Collected loan payments, provided excellent customer service, and resolved any problems a customer may have had, using basic math skills and my years of customer service experience. Cashier/Food PrepTaco Bell-Jacksboro, TNJanuary 2017 to April 2017Most of my life, Ive worked mostly fast food. That is why I got a job working here, and because it was conveniently not too far from home, where my kids are. I took orders for customers, gave them their totals, and gave them their change if they paid cash. I also helped expedite orders, as well as I did some food prep as well. Also kept the front counter, and dining areas clean and sanitized as often as possible. Machine OperatorFormall-Clinton, TNAugust 2016 to October 2016I worked here, because it was easier to work with my husband on the same shift at that time. We only had one vehicle, so it was most convenient for us. However, I could not handle the heat and that was my reason for leaving.Lafollette TN-Cashier/CarhopSonic Drive-InAugust 2014 to April 2015Ive always loved working with customers directly, and thats why fast food has always been my go-to when applying for employment. My time here, was spent on taking orders/money from customers as well as providing change when needed, making beverages/desserts, and maintaining my work area. Reason For Leaving: I was in a high risk pregnancy and couldn't handle the stress of the job. CashierArby's-Houston, TXAugust 2013 to October 2013Absolutely loved working here! Supervisor/Manager was very patient and understanding, as well as helpful when it was needed. I took orders/money and gave change when needed, maintained my store/ work area, and helped anywhere I was needed.Reason For Leaving: RelocationCashierBurger King-Millington, TNMarch 2013 to July 2013Adored my fellow employees as well as the management here. I was at a time in my life, where I didnt quite know what I wanted to do with my life. I was also in an unstable living situation/relationship at that time, and therefore that was my reason for leaving unfortunately. Reason For Leaving: RelocationCashier/CarhopSonic Drive-In-Madisonville, TNJune 2010 to August 2010I was a teenager in foster care at this point in time. My life was all over the place, but this was my first actual job, and I loved it. Took orders over headset, made beverages, took the customers their food while on skates, gave change when it was needed, and helped maintain a clean sanitary work environment. Best part of my day however, was getting to interact with the customers. They always made my day better somehow.Reason For Leaving: Relocation due to foster care. EducationHS DiplomaCampbell County High School - Jacksboro, TNSkills CUSTOMER SERVICE STOCKING COOKING Food Prep Food Service Kitchen Staff Fast Food Call Center Customer Support Customer Care Basic Math Math Cleaning Experience Computer Skills Machining Basic Math Cleaning Experience Computer Skills Food Safety Machining Math Microsoft Word POS Restaurant experience Leadership Management Communication skillsCertifications and LicensesCNAOctober 2019 to October 2021I have worked at Genesis/Cumberland Village Rehabilitation Facility since August of 2019 and did everything that is expected of a Certified Nurses Aide from changing the bed-ridden residents, to feeding them, to transferring them from bed to chair, and chair to bed, as well as transferring from chair to toilet, and more.AssessmentsWork style: Reliability  ProficientAugust 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSKILLSCounting money, Stocking, Basic Cleaning, Providing Excellent Customer Service, Cooking, and solving any issues customers may have had to the best of my ability.

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