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Click here or scroll down to respond to this candidateCandidate's Name
Contact InformationPhone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLETikTok: inventinggypsycobraPortfolio: Events, concerts, private parties, sporting fundraisers and moreProfessional SummaryDynamic and creative professional with over 3 years of experience in bartending, event promotion, coordination, hospitality, brand management and more. Renowned for crafting exceptional customer experiences, managing successful events, and building strong relationships within the entertainment and hospitality industry. Adept at multitasking in high-pressure environments while maintaining a meticulous eye for detail and a passion for delivering top-notch service.SkillsBartending: Mixology, cocktail creation, flair bartending, customer service, inventory managementEvent Promotion & Coordination: Event planning, marketing strategy, vendor relations, budget management, logistics coordinationHospitality: Guest relations, team leadership, training and development, conflict resolutionTechnical Skills: POS systems, Microsoft Office Suite, Social Media Platforms (Instagram, Facebook, TikTok), Event management softwareBrand Management: Artists, Social media, promotions, managing teams and concert venuesProfessional ExperienceThe Icon Restaurant and Lounge- Bar Lead:Jan 2023- presentFine dining african cuisine, promotional videos, marketing, budgeting, scheduling, coordinationLead Bartender Statler hotel, fine dining, corporate, concerts, club promotionsJanuary 2022 presentCurated a unique and diverse cocktail menu, incorporating seasonal ingredients and innovative techniques.Led a team of bartenders, ensuring consistent delivery of high-quality service and maintaining a positive work environment.Managed inventory, ordered supplies, and minimized waste, resulting in a 15% reduction in overall costs.Developed and implemented training programs for new staff, improving overall team performance and customer satisfaction scores by 20%.Organized and promoted weekly themed nights and special events, increasing foot traffic and revenue by 30%.Event Coordinator & Promoter Deep Entertainment, Saint Louis, MOJune 2016 December 2018Planned, promoted, and executed a variety of events, including weddings, corporate functions, and private parties, ranging from 50 to 500 attendees.Coordinated with vendors, venues, and clients to ensure seamless event execution and client satisfaction.Created and managed event budgets, achieving an average cost saving of 10% through strategic planning and negotiation.Utilized social media and digital marketing strategies to increase event attendance and engagement, resulting in a 25% growth in client base.Handled all logistical aspects of events, from setup to teardown, ensuring smooth operations and positive guest experiences.Hospitality Manager The Grand Hotel, Saint LouisMarch 2013 May 2016Supervised front desk operations, housekeeping, and guest services, ensuring a welcoming and comfortable stay for all guests.Implemented customer service training programs, leading to a 15% increase in guest satisfaction scores.Managed guest complaints and resolved issues promptly, maintaining a high standard of hospitality and service excellence.Conducted regular team meetings and performance reviews, fostering a collaborative and motivated team environment.Collaborated with the marketing team to develop promotional packages and special offers, resulting in a 20% increase in bookings during off-peak seasons.EducationAssociates of Arts in Hospitality Management Saint Louis Community College, Saint Louis, MOGraduation Date: May 2014CertificationsCertified Mixologist, International Bartender Association, 2018Event Planning and Management Certificate, Event Leadership Institute, 2016ServSafe Alcohol Certification, National Restaurant Association, 2015Additional ExperienceFreelance Bartender & Event Consultant (Various Clients, 2012 Present): Provided bartending services and event planning consultations for private events and corporate functions, delivering personalized and professional experiences.Volunteer Event Coordinator, Local Non-Profit Organization (2020 Present): Organized fundraising events and community outreach programs, contributing to the organization's mission and visibility.ReferencesAvailable upon request. |
