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| | Click here or scroll down to respond to this candidateCandidate's Name EMAIL AVAILABLE PHONE NUMBER AVAILABLEAssistant Credit Manager / Credit Analyst with 11+ years of experience. Seeking a position with a company offering a solid future and opportunity for advancement. Skills Active Listening Communication Problem Solving Adaptability Customer Service Teamwork Analyzing Leadership Time ManagementWork ExperienceUnited Refrigeration Inc., Fort Worth, TX January 2011 - Present Assistant Credit Manager Oversee day to day activities of team members & monitor work. Train & coach team members to develop personal KPIs Review procedures, compliance, productivity & quality of account maintenance. Evaluate customers credit data & supporting documents to determine risk factors Approving & rejecting credit applications, establishing credit limits & evaluating credit worthiness of potential customers Review job applications for approval Take escalated client calls, addressing issues & resolving customer complaints Sending & approving demand letters & assuring all efforts have been exhausted prior to sending delinquent accounts to collections Work closely with new accounts department for account setups Testing, training & helped in implementing new system Credit Analyst Review & manage credit portfolios to ensure timely payments Communicate with team manager, customers, branches & sales team to maintain accounts in good standing Problem solve & analyze accounts Determine approval to release orders when accounts have hit credit limits & submitting to credit manager to review customer accounts for credit line increases. Updating customer account information Customer service & establish rapport with customers & branches Accounts Receivable Setting up batches & processing payments Work with credit analysts to resolve billing issues & disputes Generate receivables reports & updating batches Cash applications Applying payments to correct invoices & proper reconciliation Unifirst Inc., Fort Worth, TX. June 2006 September 2009 Accounts Receivable Cash application Collecting on past due accounts & missed payments Preparing & mailing invoicesCustomer Service Representative Customer Service Creating customer files Entering daily ordersDiscount Motors, Arlington, TX January 2001 - April 2005 Collections / Asset Recovery Collect 3060-day balance accounts Refer accounts for repossession. Assist in repossession of vehicles Collector of the month Collector of the YearEducationTarrant County College- Fort Worth, TX Business Management Studies August 1995 to December 2015North Side High School, Fort Worth, TX Graduate - 1995 |