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Title Customer Service, previous Pharmacy Technician, NCCT PHLEBOTOMIS
Target Location US-LA-Baton Rouge
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
NCCT certified phlebotomist, pharmacy technician, 3 yrs nursing school incl patient care Baton Rouge, LA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEIm a customer service person at heart. Every job Ive acquired have all been about helping or the service of others. Food and beverage positions, sales, leasing agent positions, even my phlebotomist degree . Im outgoing, friendly, professional and eager to help others. Authorized to work in the US for any employerWork ExperienceDispatcher/Customer ServiceLucys Answering svc. - Baton Rouge, LAFebruary 2022 to PresentDispatch each call to the destination instructed by company, hospital er, Dr offices, hospice centers, transportation companies, nursing homes, etc. we answer for over 400 Accounts as after hours or roll over dispatcherLeasing AgentTerrito svs. Property rentals - Livingston, LAMarch 2019 to June 2021Leasing agent for several privately owned properties and rental units in Livingston parish. I showed rentals, rent collection and deposits customer service for house maintenance Phlebotomy TechnicianCatapult HealthMarch 2017 to December 2019Incentive physicals on job sites in very fast paced setting. Drew blood, took vitals, a1 c testing if needed, BMI measurements, results for data entry for nurse practitioner to go over with patients privately. Newborn Hearing screenerNatus Peloton - Lafayette, LAMarch 2017 to November 2017Printed out everyday all babies born in the night before. Went to babies hospital room to complete the process of hearing tests on ABR machine I wheeled everywhere. I'm well baby and nic u nursery. Filled out and made copies and imported daily to nature's to bill patient insurance on file. Womens addiction center staff memberMWC - Bastrop, LAJuly 2014 to April 2017Was support for women. Did chapels. Groups. Worship nights. Great videos that are amazing. I truly loved the women I served.02/2022-02/202403/2020-11/202103/2017-12/201903/2017-12/201707/2013-04/2016PHONE NUMBER AVAILABLECustomer ServiceBuild a cross - Bastrop, LAFebruary 2014 to April 2016Head of website retail orders Took phone and e-mail orders to enter in the que to be processed, made and shipped, listed on Etsy, eBay and other sites, customer refunds, approved re ship of messed up orders sent.Drusilla seafood, Ambrosia bakery Chicagos steak house Food And Beverage lead - Baton Rouge, LAJune 2004 to June 2013Server, head server, head bartended, bakery customer service manager All customer service leads Leasing AgentEdgewater Condominiums - Baton Rouge, LADecember 2005 to July 2007I loved the entire position. Im very organized, proficient in lease writing, rent collection spread sheets, showing units, property walks, resident appreciation etc. EducationAssociate in Phlebotomy in Venipuncture in Phlebotomy in Phlebotomy Academy of Acadiana - New Iberia, LAJune 2016 to March 2018Associate's degree in Phlebotomist in Phlebotomist Academy of Acadiana - New Iberia, LAMay 2016 to March 2017High school diploma in GeneralSt Vincent's Academy - Shreveport, LASeptember 1984 to May 1986Skills Microsoft Office (2 years) (5 years) Data Entry (8 years) (8 years) Management (4 years) Quickbooks (2 years) Customer Service (10+ years) Spreadsheets (4 years) Phlebotomy (3 years) Patient Care (10+ years) Injections (3 years) Medical Records (3 years) CPR Certified (10+ years)02/2014-04/201612/2004-07/2006 Phlebotomist (3 years) Scheduling (4 years) retail sales (3 years) EMR (1 year) (2 years) Patient Care Medical Records (5 years) EMR (1 year) Scheduling (5 years) Venipuncture (3 years) Injections Pharmacy Technician Experience (3 years) Medical Office Experience (4 years) Vital Signs (10+ years) Medical Scheduling (6 years) Property Leasing (3 years) Anatomy Knowledge (5 years) ICD-10 Laboratory Experience Medical Office Experience (5 years) CPT Coding ICD Coding Medical Terminology (5 years) Nursing (4 years) Physiology Knowledge Triage (1 year) Accounting Computer Operation Medical Billing Phone Etiquette Transcription Epic Insurance Verification Typing Windows Phlebotomy Sales Property leasing Negotiation Leadership Yardi Microsoft Word Clerical experience Microsoft Office Hotel experience Auditing Customer service Medication administration English 10 key calculator Cash handling Medical Coding Cerner Telecommunication Strategic planningCertifications and LicensesHealthcare Provider CertificationCPR CertificationCertified Phlebotomy TechnicianBartender LicenseAssessmentsBasic attention to detail  ProficientOctober 2021Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationI was a PTCB certified pharmacy technician for 10 years, customer service 20 yrs because its involved in every job Ive ever held. I went back to school later in life and graduated in phlebotomy, and becoming board certified. I currently am a medical dispatcher and with all my medical experience, terminology and customer service skills its the perfect job for me.

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