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Click here or scroll down to respond to this candidateCandidate's Name
H: PHONE NUMBER AVAILABLE C: PHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedIn ProfileSUMMARYA results-driven Information Technology professional with extensive experience in software developmentmanagement, customer service and implementations across the financial, healthcare and constructionindustries. Consistent delivery of exceptional software products through the incorporation of businessacumen, technical skills and an outstanding work ethic. Analytical, with strong collaborative skills.AREAS OF EXPERTISEAgile Methodology Product Management Business IntelligencePROFESSIONAL EXPERIENCEUnanet, Dulles, VA (03/2023 07/2024)Sr. Product OwnerMember of a product team responsible to build/enhance Accounting ERP features: invoice design, AR Automation, dashboards, project management, billing, payments.Built, prioritized and maintained the product road map based on stakeholder and strategic business goals.Conducted product owner duties such as: creating user stories, refinement, grooming, prioritization, sprint planning, capacity planning, backlog management, remediate impediments.Partnered with the UX team and Subject Matter Experts (SMEs) to ensure the product solution aligned with customer and business requirements.Billtrust, Lawrenceville, NJ (05/2018 02/2023)Sr. Technical Product Owner (08/22 02/23)Member of the development team responsible to modernize key internal processes: Invoice Email Delivery Platform migration, Daily Invoice Open Balance Process, Invoice Payment Integration.Sr. Product Owner (05/18 07/22)Member of a product team that developed a suite of products that allowed the company to be more competitive in the Order to Cash marketplace. Products consisted of: Accounts Receivables Management, Payments Integration, Enterprise Dispute Management, Business Intelligence.Built, prioritized and maintained the product road map based on stakeholder and strategic business goalsConducted product owner duties such as: creating user stories, refinement, grooming, prioritization, sprint planning, capacity planning, daily stand-ups, remediate impediments.Collaborated with cross functional teams (development, QA, UX) to evaluate, develop and test new product features.Coordinated effective product demonstrations with solution consultants.Responsible for on-line product documentation and release notes.Assisted the Product Service Organization during the product implementation cycle.Business Intelligence:- Led Proof-of-Concept effort to determine the use of a reporting tool within AccountsReceivable and Dispute systems.- Designed reports and dashboards that provide KPIs and actionable information for customers.- Developed and conducted training programs for both internal teams and customers.NICE Actimize, Hoboken, NJ (04/2017 03/2018)Sr. Solution Specialist ERCMDefined and created robotic process automation (RPA) demonstrations for the pre-sales team showcasing how this technology could benefit financial services organizations.Supported and provided technical guidance and product in-depth knowledge to pre-sales, salesand professional services teams throughout the sales cycle.Fidelity Information Services Receivables Solutions, Parsippany, NJ (02/2006 08/2016)Product Manager - Global Credit RiskContributed to 75% sales growth of the credit management product through quality driven implementations of client-based features such as: configurable credit limit approval workflow, dynamic retrieval/integration of external information, automated credit reviews.Engaged customers through focus groups and on-site visits.Built, prioritized and maintained the product roadmap based on stakeholder and business goals.Managed the product backlog (grooming, prioritization and refinement.Robert Half Technology, Woodbridge, NJ (09/2004 01/2006)ConsultantKey member of the information technology Sarbanes-Oxley compliance team which designedand tested key controls for data center operations, information technology management andapplication change control.Johnson & Johnson, New Brunswick, NJ (11/1987 07/2004)Technology ManagerDesigned and supervised the implementation of a state-of-the art point of sale reportingsystem. The system enabled a 95% time reduction in the weekly sales reporting process.Led the system analysis and implementation of a suture inventory management system whichproduced a first year $16M sales increase.EducationBachelor of Arts - Computer Science, Rutgers College, New Brunswick NJCertificationsPragmatic Marketing Foundation and LaunchCertified Scrum Product Owner (CSPO)Project Management Essentials with CAPM programTechnical SkillsBusiness Software: Atlassian JIRA/Confluence, Aha! Roadmap Software, Slack,Figma, ZenDesk, Pendo, SendGridDataBase: MSSQL, MySQL, SnowFlake, SQL developer, SQL ServerBusiness Intelligence: Looker, LookML, iDashboardsAPI Tools: Swagger, PostmanCommunityScoutmaster |
