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Title Property Manager Customer Service
Target Location US-VA-Roanoke
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Assistant Property ManagerRoanoke, VA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESeeking a growing position in Property Management. Authorized to work in the US for any employerWork ExperienceAssistant Property ManagerGreenbrier Property Management, LLC-Roanoke, VADecember 2022 to Present 7 years of experience with RHA (Section 8) Current up to date license with VA FAIR HOUSING. Conducting renewal/ move In -out Inspections with proper pictures and documentation. Preparing renewal rates within proper time of 60 days for the current residents, as well as preparing the document once the rate is accepted by the resident. Preparing/ documenting daily and weekly reports through Entrata, and Asana. Responding to daily inquiries, as well as physical tours of the property. Entering work orders, as well as trouble shooting maintenance issues that occur. Multitasking with vendors, and tenants.Assistant Property ManagerPRG-Roanoke, VAAugust 2022 to December 2022 Knowledge in daily use of CRM/ AQ. Knowledge and trained on Yardi. Licensed in Fair Housing. Executing Renewals. Leasing. Conducting Tours. Multitasking . Updating files. Extreme knowledge in Microsoft Windows. Answering phones to handle resident concerns, scheduling maintenance, answering prospect questions, and scheduling tours. Following up daily with prospects.Leasing ManagerMKB Property Management-Roanoke, VAJanuary 2018 to August 2022 Knowledge of Tenant/ Landlord Act. Communicating with daily inquiries on listed properties. Approving/ denying applications. Trained on handling move in/ move out inspections Educated in Fair Housing Laws. Handling Emergency, and daily maintenance issues. Multi tasking. Maintaining good relationships with owners, and tenants. Educated on requirements for VA Housing Authority. Extreme knowledge of Appfolio/ Yardi Marketing with pictures, and Ads to list current occupancies to website, and internet. Knowledge with Excel, Microsoft, and PowerPoint. Maintaining an outgoing personality to gain new clients. Keeping daily communication with vendors to maintain quick, and efficient maintenance. Maintaining company goals. Knowledge in management of commercial properties. Multitasking in appointment scheduling.Assistant General ManagerEl Jefe, Salem-Salem, VA2018 to 2019 Received Serve Safe Certification. Prepared and entered daily sales and labor report. Prepared monthly inventory and entered data. Resolved customer related issues. Prepared and delivered daily deposits for bank. Prepared weekly schedules for employees.ManagerTuco's, Roanoke2016 to 2018 Prepared and entered daily sales and labor reports. Prepared and entered monthly inventory. Lead employees in daily shifts. Resolved customer related issues. Prepared weekly food and beverage orders from appropriate vendors. Marketing on social media to increase sales.Bartender, Shift Leader Awful Arthur's, Roanoke2014 to 2018 Prepared and entered nightly reports, delivering nightly cash deposits. Maintained cash drawers. Prepared and delivered food and beverage orders. Maintained a clean work atmosphere per guidelines. Managed employees to ensure guidelines were maintained. Resolved customer complaints, and related issues. Marketing on social media to increase sales.EducationBusiness ManagementVirginia Western Community College - Roanoke, VA2000 to 2002High school diploma or GEDSkills Data entry (10+ years) Keyboarding (10+ years) Excel (5 years) Powerpoint (10+ years) Word (10+ years) Advertising (10+ years) Marketing (10+ years) Property Management (5 years) Customer Service (10+ years) Fair Housing regulations (5 years) Bartending (10+ years) Accounts Payable (3 years) Order Entry (5 years) Appfolio (4 years) Office Management (5 years) Microsoft Outlook Property Leasing (6 years) Section 8 (6 years) Assistant Manager Experience (10+ years) Management (10+ years) Administrative experience (6 years) Typing Yardi CRM Software Human Resources SharePoint Personal Assistant Experience (6 years) Microsoft Windows Microsoft Office Property management Customer service Sales Budgeting Mechanical knowledge Fair Housing regulations Negotiation Marketing Office management CRM software Human resources Typing Cash handling Upselling Bartending Shift managementCertifications and LicensesFair Housing CertificationAugust 2022 to August 2024Commonwealth of Virginia Fair Housing Board Certificate Certified Property Manager

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