| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidate1Candidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHard working, result driven professional with many years of experience in the customer service industry. Highly motivated who thrives in a challenging fast-paced environment whether it be independently or as part of a team. Excellent Communication Skills, Time-Management, Employee Relations, and Analytical skills.American National Insurance 701 94th Avenue North Suite 130 St Petersburg Fl 33702 March 2024 - June 2024As a Insurance agent role established relationships with clients and prospective clients, and meet with them daily, consulted with clients to understand their needs, budget, financial goals, and current coverage Meet with clients identified there needs and offer different insurance options and coverage Educated clients the importance of different insurance plans As a Insurance agent role made daily calls and appointments with potential clients Conducted periodic policy reviewsEnterprise Solution Inc Agency ( TCS/ Transamerica ) 500 E Diehl Road Suite 130 Naperville IL 60563 January 2023 - March 2024As a claim processor duties handling customer information, processing insurance death claim, filing paperwork maintaining confidentiality Analyzing insurance information Performing data entry handling Insurance claims reimbursements Assuring that proper document submitted in completed correctly Processing orders as received assuring & maintaining confidentiality according to regulationReliant Pharmacy Associate 3985 Gateway Centre Blvd Suite 200 (August 2022- January 2023) Assist with placing in filling Rxs orders, accommodating with customer services skills with assuring in demonstrating with interpersonal relations completing assigned tasks, with high level of accuracy, processing and documenting information as neededSpectrum Mobile 700 Carillon Parkway Suite 9 St Petersburg Fl 33716 (August 2019- June 2022) Provide exceptional customer service, ability to educate and connect customer to technology and share the value of products while growing revenue and building lifelong customer relationships Experience working with others on a team to meet customers needs Superior skills fostering and developing strong customer relationships Exceptional performance in maintaining call adherence specific to daily, weekly, monthly matrix2K Force/ Humana (April 2018- April 2019) 1150 Assembly Dr Suite 500 Tampa Fl 33607 Scheduling in-home services and assisting with nurse practitioners, Practice exceptional customer service and telephone techniques. Contributes to team effort by accomplishing results Assist clients with everyday needs (personal hygiene, using the restrooms, grooming etc.) Provide appropriate emotional support Proven record of producing accurate, professional, and perfect documents in a timely manner. Able to maintain accurateness in data entry Remain calm and helpful when dealing with upset customers Assist members with claims, mileage reimbursement, HIPAA Regulations Access 2 Care (December 2017-April 2018) 16331 Bay Vista Dr Clearwater Fl 33760 Performing a variety of analytical functions associated to simple and complex activities, demonstrating the ability to support and perform multiple tasks across a primary function, while consistently meeting quality and production standards Excellent customer service skills Strong interpersonal and communication skills Knowledge of aseptic and sterile techniques Perform inventory reduction and scheduling projects Lin care Healthcare (September 2012- February 2016) 19387 U.S. Hwy 19 Clearwater Fl 33764 Service Representative assisting members with accurately ordering patients replacement medical supplies while providing a positive attitude, for overall member satisfaction. Accurate supportive orders for needy patients HIPPA compliant documentation Liaison with health care providers, support staff and patients Precise communication and documentation with management Detail orientedBon Secours (November 2010 - December 2012) 11001 Roosevelt Blvd St Petersburg Fl 33716 Assisting Residents with Daily living duties accommodating with rides to doctor appointments Assisting with Feeding, Bathing, Toileting Participating with recreational, social, educational Interacting with residents & families and loved ones reporting changes in daily living Administering medication and monitoring the well being of patients 3Allegro College Harbor (May 2008 September PHONE NUMBER AVAILABLEth Avenue South St Petersburg Fl 33711 Assisting patients with supportive activities of daily living including preparing meals, personal hygiene care, rehabilitation, out calls to physicians while maintaining dignity and respect to members. Resident Aide Supportive care for special needs patients Dementia and Alzheimers wellness Companion assistance End of life care Medication distribution Documentation and HIPPA compliantEducationDixie Hollins High SchoolGraduation June 2005JSR TrainingHome Health Aide (Certified)July 2007Hillsborough Community CollegeFebruary 2017 CurrentPersonal References Available Upon Request |
