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Candidate's Name
Street Address  Spring Valley Road B20Harrisburg PA Street Address
Email: EMAIL AVAILABLEPhone:PHONE NUMBER AVAILABLESummary of QualificationsPossess Excellent customer servicesWorks well under supervision as well as independentlyManagerial experience using extensive clerical and computer workCompetent in basic math, detail orientedMaintains caseload files and recordsHave background in theatre and passion for the artsSkilled in time management, organization, and multi-taskingWilling to relocate.Work HistoryUC Specialist. 2019-presentCommonwealth of PAResponsible for working with fraud victims and Prosecutions.Utility Investigator 2016-2017PUC Conduct interviews with public utility companies and customers to attempt toresolve billing, termination, and payment disputes.Issue written decisions according to PUC regulations and tariffs.Educate customers regarding low income customer assistance programsEstablish payment arrangements for customers to prevent utility terminations.Unemployment Compensation Examiner, Dept. of L&I., Harrisburg, PA 2013- 2016Conduct interviews with claimant and employers for eligibility determinationsKeep accurate recordsAnalyze and evaluate factsKnowledgeable in Unemployment Compensation LawFront Desk Agent- The Hershey Lodge, Hershey, Pa 2012-2013Assisted guests with check-ins and check-outs.Responded to telephone inquiries from guests.Disptached maintenance and security as needed.Intermittent Intake Interviewer, Dept. of Labor & Industry Harrisburg, PA 2011- 2012Processed initial claims over phone using good interviewing techniquesCompleted required forms for separation and non- separation issuesMaintained daily logs/recordsSales Consultant, Goods Furniture Harrisburg, PA 2008-2008 Provided excellent customer service to in-store customers 2009-1010 Satisfied the design needs of customers Sales Producer Demonstrated product to determine what was applicable to specific needsMattress Professional, Sleepys, Harrisburg, Pa 2008-2008Provided excellent customer service to in-store customers.Demonstrated products that met specific needs of the customer.Attained monthly sales goals.Sales Consultant, Select Comfort, Garden City, NY 2005-2007Provided excellent customer service to in-store customersSatisfied the design needs of customersSales ProducerDemonstrated product to determine what was applicable to specific needsLeasing Consultant, High Pointe Club Apartments, Harrisburg, PA 2004-2004Performed background checks, verified employment history of applicantsResponded to telephone and email inquiriesInterviewed tenants and took applicationsInput applications into computer.Performed move in and move out inspections.Coordinated work orders with maintenance and tenantsCollected rents and initiated three day noticesMaintained accurate records for state auditsFollowed strict guidelines for state reduced rentsPage 2Receptionist, Roslyn Greenvale Veterinary Hospital, Greeenvale, NY 2000-2001Supervised Front Desk StaffScheduled Appointments for routine office visits, surgicalprocedures, boarding and grooming.Dispensed Medications per doctors orders.Answered phones.TCA, Sylvan Learning Center, Rego Park, NY 1999-2000Administered testsScheduled testingOffice Manager, LifeData Medical Services, Bayside, NY, 11361 1986-2000Supervised paramedic examinersActed as liaison between our company and insurance companiesPerformed in home physicals and blood workResponsible for clerical work and payrollLeasing Agent, Bayside Auburndale Apartment, Bayside, NY 11361 1980-1985Responded to telephone inquiries regarding available propertiesInterviewed prospective tenants and showed propertiesTook manual applications and performed background, employment, landlord and credit checks.Collected rents and initiated three day noticesRepresented Company in landlord/tenant court cases.EducationQueensborough Community College, New YorkNursing, Psychology, ScienceQueensbourough Community College- Certified nursing Assistant ProgramQueensborough Community College-Phlebotomy Certificate ProgramDona International Approved Birth Doula Workshop and childbirth Training ClassCertificateRETC, Woodbury NYReal Estate SalesDiploma, St Agnes High School, New YorkAcademic CurriculumVolunteer WorkDomestic Violence Lebanon CountyWhitestone Volunteer Ambulance Corps.