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Candidate's Name
Street Address  Rosalyn DRJeannette, PA Street Address
PHONE NUMBER AVAILABLE (primary)OBJECTIVETo find employment.EXPERIENCECustomer Service associate, Cvs Health05/2011 - 02/2020Pittsburgh, PAAssist member with their prescription needs.ACCOUNT EXECUTIVE, OGDEN DIRECTORIESOF PENNSYLVANIA01/2005 - 08/2005ALTOONA, PA* Helped businesses create advertising goals for new Yellow Pages Directory* Effectively showed prospective clients how advertising could help increase their business.* Responsible for creating new business leads and setting up appointments with potential clients.* Created proposals and completed contracts.CUSTOMER SERVICE REPRESENTATIVE,ECHOSTAR LLC08/2001 - 01/2005MCKEESPORT, PA* Successfully encourage customers to upgrade programming.* Analyze customer programming plans to find the best option to meet customer requirement.* Solve customer technical issues.* Handle a large volume of incoming calls while meeting or exceeding company goals.* Provide guidance and assistance to other customer care representatives.* Analyze customer billing issues to determine the best solution to meet customer needs. CUSTOMER SERVICE REPRESENTATIVE, AT&TWIRELESS03/1999 - 11/2000PITTSBURGH, PA* Successfully encouraged customers to upgrade wireless telephone plans and telephone equipment.* Solved customer technical issues.* Analyzed customer calling plans to find the best option to meet customer requirement.* Handled a large volume of incoming calls while meeting or exceeding company goals.* Provided guidance and assistance to new hires and junior customer care representatives.* Analyzed customer billing issues to determine the best solution to meet customer needs. MACHINIST, BEARING SERVICE COMPANY03/1997 - 03/1999PITTSBURGH, PA* Consistently completed jobs assigned ahead of schedule.* Increased the output by 10 .* Accomplished new tasks with positive company results. ASSISTANT FOREMAN, CLOVERLEAF GOLFCLUB06/1981 - 03/1997DELMONT, PA* Operated and maintained golf course equipment and grounds.* Dealt with customer situations and enforced golf course rules and etiquette.* Trained new employees on the correct and safe usage of all machinery. EDUCATIONPENN TRAFFORD HIGH SCHOOL08/1977 - 06/1981HARRISON CITY, PAHigh school graduate or equivalency certificate (GED) Major: BUSINESSMinor: MUSIC