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Click here or scroll down to respond to this candidateCandidate's Name
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PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEWillis Tower Watson Jan 2024 April 2024Regultory ManagerResponsible for maintaining property safety, OSHA< regulations for the Downtown Denver office.Primoris Distribution Services July 2023 Dec 2023Design Technician (Utility Construction)Act as primary point of contact and liaison between customers, construction and utility providers.Design facilities for new and existing customers according to the customers construction standards.GIS, SAP, SmallWorld, Google Earth, Google MapsRead and interpret multiple types of construction drawings (one lines, mechanical, plumbing, etc.) to determine job scopes.Manage and report on multiple projects from start to finish.Work with area engineers, customers and local division support to meet deadlines.Obtain permits and easements for facilities in accordance with city ordinances, state, federal, and county agencies as required.Execute contracts and agreements in compliance with administrative instructions and regulatory requirements.Actively communicate with customers, vendors, and supervisors on all aspects of individual jobs.Provide cost effective estimates to your customers using standardized documents.Schedule and attend meetings on-site with customers to determine site-specific requirementsSabbatical - Took time off and traveled. Aug 2022 Jan 2023STONE Resources end client DISH911 project implementation engineer Nov 2021 July 2022Performed both Operational and Regulatory requirements for 5G Wireless Network such as E911, WEA, CALEA.Showed experience understanding in telco networks and articulate, understand key traffic Key Performance Indicators (KPIs) in the network and from a customer experience perspective.Daily calls with Intrado to get ready for 911 5G deployment. Utilized JIRA mostly to tell our story. Also to keep track of project timelines, budget, test results.Compliance with all FCC rules and regulationsSetup new 911 lab including configs with Nokia, Intrado, Mavenir.Developed MOPs for 911 testing.Coached other team members on different aspects of 911Prodapt end client IntradoProject Engineer Contractor July 2021-Oct 2021As a member of our PSAP Client Support team, I provided installation, configuration and call- taker training on our core call handling solutions, including VIPER and Power 911.Performed COT testing with different vendorsPerformed call testing with various PSAPsEsinet buildout for AT$T customersMatrix end client AT&T Nov 2020 April 2021Voice Switch EnginSwitch Peripheral Consolidation Program in the NEAC groupgroom circuits on the 5ESS and DMS legacy platforms.Voice Switch Engineer issues break DIP orders as required Notes in SWITCH/FOMS or direct action in SWITCHCreate WAO and SETS using INOV8Wicresoft end client SpectrunContractor June 16 August 2019Hosted Voicegranite work adding transport paths and equipment i.e., routers and switches.setting up IP addresses for new installs. All work was tracked in Salesforce.Comcast Communications Greenwood Village, ColoradoProject/Implementation Engineer July 2007-Dec 2014I was part of the E911 team responsible for ensuring 911 calls were working across our entire nationwide network.My team was the highest escalation point in Comcast for 911 issues.I have provisioning experience in both the BTS and Cedarpoint switches.We used an MGX to handle the transport part of the calls.Implemented NENA i2 solution this year utilizing TCS for ALI updates.Ran diversity reports to ensure true diversity among our trunks and routes were correctly designed.Performed trunk rolls as needed.Used Metasolv for an inventory of 911 trunk groups and transport facilities.Some of our highest priorities where handling cannot dial 911, auto dial tickets; Miss provisioned tickets and any escalations that would come up.We also used CALEA to set wire taps as needed by the FBI.Observed trunk reports to make sure we were properly utilizing facilities and worked with thetransport and design team providing guidance on how to roll t1s to the proper t3s for proper cost- effective routing.Worked with local PSAP on any issues that might arise.Verizon Wireless Aurora, ColoradoTransport Project Engineer Sep 2001 May 2006I was Responsible for developing transport facilities planning, forecasting and/or design and optimizing the physical network transport facilities, PSTN and LD trunks.Provided analysis on carrier performance and bandwidth utilization and planning for a 6-month to 18-month period for specific geographic areas, Colorado, and Idaho.Such transport network facilities include: PSTN, LD, Wireless to Wireless, DS0,DS1, DS3, OC3, OC192 Ring Designs and entrance facilities utilized for connectivity of Inter-office facilities (IOF), inter-machine trunks (IMT), and wireless to wireless transport systems.Ordered E911 trunks to the new PSAPs for phase 2.Allocated customer facilities assignment (CFA) and provisioned spans using ASRs for new build cell sites and growth for existing trunk groups i.e., 2A,2B, LD etc. using various bandwidths and updated the transport database Xng.Review and correct all existing Paths and Segments in Xng/Xpercom/Granite to assure appropriate design and layouts.Verify and correct transport layouts to LEC billing. Looked for savings across the network and saved over $500,000 by finding unused spans or ds3s that we were over billed for. I also have experience using the LERG.Interface with external vendor organizations.Assess, forecast, and prioritize cellular system growth and enhancements in the fixed network.Collect and analyze network traffic to project performance and requirements.Manage fixed network projects to support growth and performance requirements of the cellular network.Provide project leadership to ensure project deadlines/milestones are met. Communicate progress; manage risk, contingencies, and market expectation.Ensure project teams are continually in sync with fixed network teamDevelop tactical project plans, accounting for scheduling and the deliverables, action item and resolution tracking, management reports and coordinate meetings with equipment and service providersQwest Communications Denver, ColoradoVoicemail Engineer Sep 1995 Sep 2000I was responsible for the Voicemail platform for the 14-state region. We monitored the sierras for mailbox capacity and trunk usage.I coordinated software upgrades with Lucent as well as adding new Octel bays as needed.I was tier 2 support for any outages within Qwest.Helped develop trouble shooting manuals for the Sierras with Lucent.EducationAssociates Degree Management Information SystemsHigh School DiplomaBrighton High School, Brighton Colorado |
