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Click here or scroll down to respond to this candidateCandidate's Name
CePROFESSIONALSUMMARYProven Shift Assistant a Coalition forthe Homeless, adept in problem-solving and rialthinking, enhanced customer loyalty thraugh empathetic resolution of complaints. Excelledin staff raining, ensuring team colisboration and leadership. Demonstrated exceptionaltime management and communication skis driving consistent quality and performanceimprovements. Sef-sarting Operations Manager offering high-level experiance insupervision of workover and completion operations. Adept at directing work of completionconsultants and completion supervisors. Successful introducing lean manufacturing 0increase productivity and cut casts af completion. Well ganized, attentive to detail andVigilant in achieving safety and environmental impact reduction objectives. Detal-orientedteam player with strong organizational skils. Ability to handle multiple projectssimuttaneausly with a high degre of accuracy, Organized and dependable candidate{successful at managing multiple priories witha postive attitude, Willingness Take onadded responsibilities to meet team goals. To seek and maintain full-time position thatoffers professional challenges ulzing interpersonal skils, excellent time management andproblem-solving sil.SKILLSCustomer service focus *Ciitieal ThinkingWorkplace Safety Computer SkilsStaff Teaining and Development Excellent CommunicationEmployee Motivation Active ListeningCustomer Service Team Collaboration+ rablem-Salving Relationship BuildingTime Management Team Callabortion and LesdershipTeamwork and Colaberation Flexible ScheduleMultitkingWORK HISTORYSHIFT ASSISTANT 1/2022 ta CurrentCoalition for the Homeless, Washington, OC Colaborsted with other Shift Assistants to create consistent standards across ll sits.Located and resolved prablems with team production and performance ta maintainconsistent quality levels.+ Monitored daily and weekly key performance indicators to maintain on-track status.Participated in raining programs to enhance product knowledge and customer serviceskill+ Responded to customer requests for products, services, and company information.Handled escalated calls efficiently, finding satisfactory resolutions for both customers andthe company aie+ Resolved customer complaints with empathy, resulting in increased loyalty and repeatbusiness.+Managed high-stress situations effectively, maintaining professionalism under pressurewhile resolving disputes or conflicts.EDUCATIONBachelor of Science: Expected in 05/2027Strayer University - Washington, DCHigh School Diploma 06/2011 |
