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Public Health Policy Analyst and Senior Health AdministratorHealth-focused professional with over 10 years of overseeing day-to-day administrative operations of healthcare facilities.Outcome oriented public health professional offering career in bridging gap between scientific, healthcare and governmental institutions to control, eliminate and eradicate infectious diseases. Strong analytical and planning skills of stakeholder engagement, cultural awareness and sensitivity. Strong communication, interpersonal, and organizational skills with the ability to work effectively with diverse groups of individuals and stakeholders. Administrator with a proven track record of coordinating and supervising healthcare programs, implementing quality improvement initiatives, and ensuring compliance with regulatory standards. Skilled in building relationships with healthcare consumers and family members, and overseeing staff to deliver high-quality services. Skilled in crafting healthcare policies and procedures. Able to evaluate information and implement ongoing program improvements, focusing on safety, accident prevention, and risk management. Possess the expertise necessary to oversee administrative operations and emergency response.Areas of ExpertiseHealthcare ManagementStrategic PlanningResearchPublic Health Response PreparednessHealthcare Policy & RegulationsCase ManagementCommunicationProblem SolvingConflict ResolutionQuality Improvement InitiativesRisk management & MitigationSocial & Community EngagementTraining & MentorshipPerformance MonitoringTeambuildingCareer ExperienceDungarvin, Minnesota 2024 PresentOperations Program DirectorSummary Responsibilities of Position: Responsible for the coordination and supervising of four residential programs that specialize in supporting individuals with behavioral and physical health needs. As the Operational Program Director of Dungarvin MN, key priorities include supervising and training of residential program coordinators and direct support staff and ensuring all aspects of the program are developed, implemented, coordinated and monitored to the highest degree possible.Responsible for process improvement - analyzing and optimizing processes to increase efficiency and productivity at Dungarvin MN.Quality assurance - managing quality control programs and planning and implementing production processes to improve quality.Responsible for resource allocation in controlling operational costs and partnering with finance teams to develop budgets for my controlled programs.Creating detailed reports on inventory levels, employee workloads, productivity, and performanceResponsible for employee management in hiring, training, and supervising employees. Supervising 18 employees.Overseeing controlled program procedures and enforcing policies at the company.Ensuring the accuracy and implementation of program data based on clients' needs assessments.Collaborating with participants' families, physicians, social workers, and case managers to design care programs.Coordinate team meetings for individual served with social workers, case managers and family membersPrepare and act upon support plans, review documentation, and compile quarterly reports.Use organizations software application to process timecards and payroll.Enhancing positive support strategies for individuals served.FOCUS Charity, Inc. MinnesotaPresident of the Charity 2021-presentEnsure the FOCUS financial health, developing financial plans, monitoring the budget, and ensuring sound financial controls.Responsible to oversee the board's business affairs and act as the primary contact for the charity and preside over board meetings and creating agendas.Responsible to develop programs and rationalizing their delivery through partnerships and officesCreate, facilitate, and maintain collaboration across organizations in Minnesota and other places.Partner with other officials to achieve FOCUS mission.Manage and develop FOCUS employees, volunteers and culture.Family Homecare Plus LLC - Brooklyn Park, MNProgram Director Home Health Services 2020-2023Summary of Current Responsibilities:Coordinated the development, implementation, and marketing programs of the programs and servicesResponsible for recruitment, training, and retention of qualified personnelInterviewed and assess the suitability of prospective clients and determine their needs for the programDeveloped client's care program with their families, physicians, their case managers, etc.Monitored program contents to ensure compliance with Federal and State standardsMaintained contact with the Minnesota Department of Human Services for client- related questions and policies and procedures for the Program.Compiled program data and ensure their accuracy for individuals with disabilitiesPrepared progress report and data and periodically submit reports to corporate about outcomesPrepared positive support plans, review documentation, coordinate meetings for individuals with disabilities, and completion of all required paperwork.Managed program staff members effectively, consistently and fairly. Also provide proper training opportunities to assist staff to be successful.Maintained contact with client's family members, physicians, case managers, etc. to coordinate health servicesManaged all financial activities including purchases and monthly reconciliation and audit.Prepared quarterlies for residents or healthcare consumersMount Olivet Rolling Acres, Chanhassen, MN 2014-2016Program CoordinatorConducted orientation on company policies and procedures and prepared staffing schedules. Steered regular house meetings and attended manager, supervisor, family, and 245D trainings. Ordered and administered medications as necessary. Produced and submitted quarterly and annual reports on client behaviors, activities, and potential improvements in support. Directed daily reviews of reports, logs, and requests to ensure quality program delivery. Coordinated all activities of the group home to achieve Mount Olivet's program outcomes and individuals' goals.Ensured adherence to 245D licensing requirements and supervised direct support staff members to ensure successful program outcomes.Provided personalized support and assistance to four adult individuals with developmental and other disabilities, promoting their successful integration into their home and community through activities of daily living and social engagement at Mount Olivet Rolling Acres.Evaluated information to identify and implement ongoing program improvements with focus on safety, accident, and risk prevention, and the incorporation of industry best practices.Conducted extensive research on Minnesota's 245D licensing procedures and requirements to ensure compliance with community-based program regulations as outlined in 245A-245D.Established and maintained effective relationships with hospitals, clinics, and medical centers to arrange medical appointments for clients and ensure that nurse and program coordinators provide quality services.Prepared IAPP (individual abuse prevention plan and PAPP (program abuse prevention plan).Prepared quarterlies, care plans, etc.Presbyterian Homes & Services MN, Home health care service, Minnesota 2008-2014Position: Maintenance Technician
Performed routine and emergency repairs to equipment, fixtures, fittings, painting, and building systems. This included cleaning, replacing light bulbs, wiring, installing new equipment.Education1.Doctor of Health Sciences (DHSc) Class of 2024 - The George Washington University, 2020-20242.Masters Public Health (MPH), 2019-2021 - The George Washington University, Class of 20213.Doctor of Health Administration (DHA), College of Graduate Health Studies (CGHS), A. T. Still University, Arizona. Class of 2018.4.MBA (emphasis in Human Resource Management) University of St. Mary, Leavenworth, Kansas5.Masters Non-profit organization Administration with concentration in Healthcare Management Keller Graduate School of Management/DeVry University Edina Campus, Minnesota6.Bachelor's degree of applied Science degree in Health Care Management, Minnesota School of Business, Brooklyn Center, MNCertifications & LicensesAssisted living Director License # 3269Adult CPR/AEDAmerican College of Healthcare Executives (ACHE) CertificateResearch Projects1.The Perceptions of West African Immigrants on the relationship between Type II Diabetes risk and their cultural eating habits in Hennepin County, Minnesota currently ongoing research.2.Understanding HIV/AIDS Prevention Promotion Program in Impoverished Communities.3.Effects of Language Barriers on Patient Satisfaction Dissertation located at ProQuestCOVID-19 ResponseDelivered culturally sensitive health education materials to African immigrants, ensuring effective communication and understanding of important health information to response to COVID-19. Translated written COVID-related materials and provide interpretation services to Program healthcare consumers as needed, helping to bridge language barriers and facilitate access to essential health information during the COVID. Empowered clients, individuals, and minority communities in Minnesota by equipping them with effective communication and health education skills, logistics to navigate and access COVID-assistance programs at the local and state levels. Train Program Clients and staff members to maintain safe COVID-prevention environments and to implement effective strategies to combat the spread of the COVID-19. Mobilized critical human and material resources, providing general education to keep staff members and clients informed about COVID-19 and its impact on the immigrant community. |
