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Phone number: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEEDUCATIONIona University, New Rochelle, NY Completed May Street Address
Bachelors of Business Administration, Marketing: MajorDean&#Street Address ;s List, (2021-2022), GPA: 3.8EXPERIENCERectangle Health, Vallaha, NYFinancial Recovery Specialist May 2024  PresentManage delinquent accounts, resolve payment disputes and ensure accurate billingInvestigate and resolve incorrect payments and process medical insurance claimsAnswer phone calls for consumers that had billing informationClean up list of collections casesMarket Research Assistant January 2024  May 2024Research and analyze the needs of the Operations & Marketing unitsConduct market research on healthcare marketing providersCreate best practices to develop and drive new projects for operational improvementSupport managing and analyzing beta of lead scoring model through HubSpot MarketingAssist in enhancing online chat functions; messaging, routing, and analyticsDigital Operations Internship June 2023  August 2023Cleaned and organized data to enhance efficiency of healthcare technology systemReviewed accounts in salesforce, verified accuracy of records and corrected errorsCreated project sheets to track status of workflow to share communication with clientsResearched existing clients to support digital marketing campaignsReviewed potential clients digital content materialsADDITIONAL EXPERIENCETopps Bakery, Bronxville, NYAssistant Manager/ Social Media Assistant February 2022  December 2023Oversee counter service, ensuring bakery is adequately stocked with fresh productsAssist customers with orders and make recommendations for purchase that support salesOpen and close store, review specialty cake orders daily and ensure orders are completedTrack and monitor inventory of supplies and perishable itemsCreate and post social media content to promote seasonal and new itemsCOMMUNITY SERVICEAmerican Foundation for Suicide PreventionVolunteer and fundraiser to raise awareness for suicide preventionOrganize events and creates postings on social media to raise awarenessIona UniversityBeta Gamma Sigma- The International Business Honor SocietyFinance Club, Treasurer: Discuss financial market and investments, oversee club expendituresWomen in Business, Member: Discuss obstacles and achievements of females in businessMarketing Club- Review marketing trends and attend speaker sessions that cover careers topicsSKILLSMS Excel, MS Word, MS PowerPoint, MS Outlook, MS Teams, MS Slack, MS Smartsheet, MS HubSpot, MS Salesforce, MS Jack Henry, MS NetSuite, MS CRMs.