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EMAIL AVAILABLE Belleville IL PHONE NUMBER AVAILABLE Mobile~ Over 20 Years of Successful Customer Service Experience ~ Accomplished General Motors service advisor with excellent problem-solving skills and a proven track record of excellence in automobile customer service.PROFESSIONAL EXPERIENCEUnited FSI, St. Louis, MOPackage Handler June, 2024  July, 2024 (laid off)Maintain safe working environmentPicked, packed, and shipped itemsMade sure all items were cleanInspected and crated merchandiseStaged orderProLogistix  Edwardsville, ILLINE WORKER (Temporary position) December 2023  April 2024 Stage shipping boxesAmazon Fulfillment Center, Pontoon Beach, ILWAREHOUSE ASSOCIATE October 2020  October 2023Maintain safe working environmentPicked, packed, and shipped itemsMade sure all items were cleanInspected and crated merchandiseStaged orderTruck Centers Inc, St. Louis, MOSERVICE ADVISOR November 2019  February 2020Primary responsibility is to greet and understand customer concerns.Greet customersCreate, dispatch and finalize customer work orders for serviceTrack status of repair orders via route sheet and electronicallyProcess warranty and customer pay work ordersLaura Buick GMC, Collinsville, ILSERVICE ADVISOR October 2017  January 2018Primary responsibility is to greet and understand customer concerns.Greet customersCreate, dispatch and finalize customer work orders for serviceTrack status of repair orders via route sheet and electronicallyProcess warranty and customer pay work ordersGeorge Weber Chevrolet, Columbia, ILSERVICE ADVISOR February 2000  September 2017Primary responsibility is to greet and understand customer concerns.Greet customersCreate, dispatch and finalize customer work orders for serviceTrack status of repair orders via route sheet and electronicallyProcess warranty and customer pay work order