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Title Quality Assurance C#
Target Location US-FL-St. Petersburg
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Career SummaryI have over eight years of experience in the Quality Assurance domain. Throughout my career, I have performed both manual and automated testing for Web-based applications in agile environments. My technical skill set includes SQL and Oracle, Postman, Selenium WebDriver with Java and C#, JIRA, qTest, Jenkins and SoapUIHighlights:Performed manual cross-browser testing and as well as cross-platform testing (desktop, mobile, tablet)Performed functional and regression testing using Selenium WebDriver with Java and C#Using Postman and SoapUI tested Web Services and XML (Rest API with Rest Assured); manually tested the API responses by sending the input parameters to the DevelopersExperienced in creating and executing SQL queries on different databases (MS SQL Server, Oracle) for obtaining and/or verifying data as per the user story needsAbility to work in a fast-paced team environment while consistently maintaining a positive and professional behaviorTechnical SkillsSQLSelenium WebDriverJIRA, FIGMA ( Similar software as visio or Lucid)qTestJenkinsSoapUI and PostmanXMLWeb Services testingZephyrProfessional AccomplishmentsAlly Financial February 2022 to April 2024Quality Assurance Analyst IIWorked on multiple application(s) including Dealer portal (Route one and Dealertrack) which helps dealers to submit the Auto financing, Retail and leasing application for the applicant and Underwriter portal (Oscar 2 hosted by Defi) where UWs can review the submitted application and able to process the application.Developed Test Plan, Test Cases/Test Scripts and reviewed base lining of scripts with different data sets as inputResponsible for executing and maintenance of Automated and Manual Test scripts for utilities domainInvolved in preparation of test case and test scenarios from the requirement documentParticipated in implementation and upgrade of the client/server and web based applicationsDeveloped and executed Test Plan and Test Script in qTestPerformed Database Testing using SQL queries of the Application such as checking all the tables in the Database and checking whether the data is moving in their respective tables.Performed cross browser functional testing using Selenium WebdriverSetup the automation framework using Selenium Webdriver, Java, TestNG, GitHub and MavenDefined test automation strategy and test scenarios, created automated test cases, test plans and executed tests using Selenium Webdriver, TestNG and JavaWorked on distributed test automation execution on different environment as part of Continuous Integration Process using Selenium Grid and JenkinsFlagstar Bank August 2021 to January 2022Application TesterUnderwriter portal where UWs can review the submitted loan application and able to process and decision the application based on the policyWorked in Agile Scrum methodology, involved in the different ceremonies like daily stand ups, Sprint Planning, and Sprint RetroCreate Test Plans/ Test scripts as the per the user storiesPerformed unit, functional, integration testing as per the needs of user storiesUsed JIRA as test management tool for logging defectsTested APIs using Postman/ Swagger for validating input/output parameters, and format of dataUsed PL/SQL on Oracle database to verify/ obtain data for testing needs by using SQL quiresCoordinated with team members of other teams as well to work on integration (E2E) testing of the whole applicationTook initiative in starting a new process where in test plans were reviewed by the whole team, so developers/BA can realize if any scenario is missed during development or requirementsParticipated in test strategy planning meetings for the entire projectWorked in fast pace environment with strict delivery schedule, ensuring the quality of work deliveredUpdated project confluence repository with changing requirements and business functionalityAssisted in UAT testing after new deployments, helping UAT team members performing smoke testing and functionality explanation if neededWorked extended hours as per the needs of the sprint/deliverables and also worked with teams in different time zones (offshore)Louisiana Department of Education January 2021 to August 2021Application TesterEdlink application which helps private and public entities to submit applications for K12 schools including charter, public and early childhood.Actively worked with Agile Scrum methodology, involved in full life cycle of the project, attended daily scrums, sprint planning, and sprint review meetings, and updated the test data as per the frequently changing requirementUsed Jira as test management tool, submitted bugs and generated reports as per the needsPerformed manual cross-browser testing and as well as cross-platform testingUsed Jira and Zephyr to track, report, and manage defect throughout the test cycle and attended defect status meeting on daily basis during testing cycleAutomated test cases creation using Selenium WebDriver with C# and MS TestUsing Postman, tested Web Services and XML (Rest API with Rest Assured); manually tested the API responses by sending the input parameters to the DevelopersPerformed GUI, functional, regression, system, back-end, negative, positive, and user acceptance testingPerformed database testing using SQL queries of the application such as checking all the tables in the database and checking whether the data was moving in their respective tablesCoordinated with Development team and QA team in both test planning phase and active testing cyclePoint of Contact for the application in terms of project knowledge, took initiative in creating documents which gives understanding of the application and/or specific functionality and also mentor members new to the teamKey member in the project to test and verify E2E scenarios are working when deliverables from other teams were integrated Also responsible for the validation of UAT region stability and working by performing manual and automated testingCommunicated with Development team to resolve and retest defectsHelped create automation framework using Selenium WebDriver and Spec flowPerformed regression testing on new builds, every modification in the applicationCreated and reported daily status reportsHenry Ford Health System October 2018 to November 2020QA AnalystTested Henry Ford Mychart application, where User can view upcoming appointments, schedule new appointments, message your doctor, view test results, manager billing and more.Gained knowledge of applicable laws, regulations, healthcare policies, and regulatory trends that impacted assigned line of businessActively worked with Agile Scrum methodology, involved in full life cycle of the project, attended daily scrums, sprint planning, and sprint review meetings, and updated the test data as per the frequently changing requirementAnalyzed system design documents and was involved in the review discussions of business requirementsDeveloped test plan and test approach artifact with resource requirements and time estimatesCoordinated with Development team and QA team in both test planning phase and active testing cycleDesigned and developed test scenarios, test cases, and steps for various business processes covering both positive and negative testing requirementsPerformed manual testing of web-based applications and used for project and test management purposeReviewed test scenarios and test cases prepared by the QA team for functional testing, system integration testingUsed Zephyr for creating and documenting test plans and test cases and registered the expected resultsExtensively used SQL*plus and Oracle SQL Developer tools to access and manipulate Oracle database and validated back-end testingConfigured the connection between MS Excel and JIRA to store test cases and bugsAssisted in automation strategy and improved the automation penetration ratioIsolated test cases for manual and automated testing and established a regression test suite, both manual and automation, to assure the stability of AUTInvolved in Selenium Test Environment Setup (Maven Integration, Selenium WebDriver, Java, TestNG and Jenkins Integration)Enhanced scripts by inspecting Elements, created test cases using element locators and Selenium WebDriver CommandsCreated test scripts on the basis of the existing framework and as well as created from scratchUsed JIRA and Zephyr to track, report, and manage defect throughout the test cycle and attended Defect Status Meeting on daily basis during testing cycleCommunicated with Application Developers, Project Manager, and other Team Members on application testing statusCoordinated production releases across multiple operational, technical, and support teamsRetail Business Services LLC August 2016 to September 2018Quality Assurance TesterVendor Resources and communication portalDesigned test plans for complex distributed systems in accordance with overall testing strategyDefined test scope and planned deliverables for the testing activities of assigned projectsCollected, identified, defined, and organized detailed information related to testing requirementsInteracted with Project team to gain an understanding of the application requirements and conformance criteriaActively analyzed and tested through all software development lifecycle stagesParticipated in the full life cycle of an Agile project and designed and executed manual and automated test scriptsParticipated in Agile incremental delivery approach which supported incremental development of every two weeksCollaborated with Business Analyst and Application Developer to contribute to application development process improvementConducted risk assessment of software changesExecuted test cases according to test plans/scripts and documented resultsProduced and prioritized bug reportsUsed JIRA and Zephyr for requirements management, planning, scheduling, running tests, defect tracking and managing the defectsWrote SQL statements in script to retrieve data from database in order to verify accurate data stored in database as well as back-end testingDeveloped and executed maintainable automation tests for acceptance, functional, and regression test casesUsed Selenium WebDriver with Java to develop automated scripts for functional and regression testing purposesInstalled and configured TestNG with Eclipse IDE to optimize test resultsEnhanced scripts using various script enhancement techniquesExecuted automated scripts and provided test results to the managementDocumented test results and presented daily and weekly report to QA ManagerSubmitted defect reports and communicated issues to managementParticipated in regular QA Team meetings to discuss testing process and resolve issuesAmerican Credit Acceptance June 2013 to July 2016Software Test SpecialistCustomer and Dealer communication portalAnalyzed system design documents and involved in review discussions of Business RequirementsActively participated to develop test plan and test approach artifact with resource requirements and time estimatesInvolved in daily meetings and walkthrough with various teams as required for a better understanding of the business requirement, software specification, and development process flow at various stagesDeveloped, executed, and implemented test plans, test cases, and test scripts for applications built upon a NET application platformDeveloped detailed test strategy, test approach, project plans and schedules, including goals, risks, and resource allocationDesigned and developed test scenario, manual test cases, and test steps for various business methods covering both positive and negative testing requirementsPerformed functional testing, negative testing, positive testing, boundary testing, regression testing, end to end testing and user acceptance testingWorked with the Developers and the test lead to verify test casesCreated the requirement traceability matrixSupported end-to-end testing and created test data according to the scenariosCoordinated with user acceptance testing with final usersoprepared end user documentation for the new systemUsed JIRA to store all testing results, implemented test plan document, created test cases for defect tracking and reportingDeveloped and executed test cases and followed-up defects using JIRA and ZephyrCommunicated with Developers through all phases of testing to prioritize bug resolution using JIRAGenerated the daily defect detailed reportMaintained bug lists for critical issues using JIRAPerformed back-end testing and database testing, which was done using SQL queriesPerformed smoke test and regression test case identification and testing processesSet-up and coordinated system and UAT testing with Business Analysts and end-field users after the applications were all setEducation/CertificationsBachelor of Business Administration, Memorial University of Newfoundland, CanadaDiploma in Hotel and Restaurant Management, Cambrian College of Applied Arts and Technology, CanadaCertificate in Hospitality Service Program, Cambrian College of Applied Arts and Technology, Canada

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