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Click here or scroll down to respond to this candidate..Candidate's Name
Dallas, TX Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryPersonable, friendly and solution-oriented [Job Title] with over [Number] years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction. Detail-focused Assistant Store Manager known for creating eye-catching merchandise displays. Proven effectiveness boosting revenue by optimizing staff and promotions utilization. Reliable and dedicated approach to incorporating excellent interpersonal skills. History of surpassing revenue and profit targets by effectively structuring contracts and promoting services. Dedicated to maintaining efficient operations while promoting customer loyalty and keeping inventory flowing. Forward-thinking, resourceful and detail-oriented with a methodical and enterprising nature. Seasoned customer service professional competent in organizing deliveries, dispatching drivers and resolving customer concerns. Detail-oriented, responsive and adaptable to changing conditions. Proficient in [Type] regulations and procedures. Reputable customer service professional brings strong phone speaking skills paired with in- depth knowledge of CRM systems. Offers vast experience connecting customers with products and services. Punctual and responsible individual polished in navigating multiple computer systems and applications. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Skills Report creation Report generation Credit card payment processing Inbound and Outbound Calling Process optimizationExperienceCSR 01/2021 - 12/2021AST Financial - New York, NY De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Educated customers on special pricing opportunities and company offerings. Documented conversations with customers to track requests, problems and solutions. PAWN MANAGER 07/2014 - 11/2017First Cash Financial Services - Dallas, TX Accepted and submitted payments to resolve outstanding loan balances or purchases of new items. Explained store policies and procedures to customers and responded to questions about loan terms. Priced, tagged and resold items not retrieved by owners within specified timeframes. ASSISTANT STORE MANAGER 01/1998 - 07/2011CVS Pharmacy - Dallas, TX Assisted in continuous development of effective store associates to achieve desired sales and results... Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism. Coached and developed store associates through formal and informal interactions. Education and TrainingBryan Adams High School - Dallas, TX |
