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ContactEducationPHONE NUMBER AVAILABLEPhoneEMAIL AVAILABLEEmail17803 la cantera terrace, 6505San Antonio, TXAddressJosephat OmwengaG r a p h i c & W e b D e s i g n e rDetail-oriented professional with experience in graphic and web design, digital marketing, and project management seeking a Graphic and Web Designer position. Eager to leverage my strong attention to detail, proficient design skills, and excellent communication abilities to contribute to creative projects and digital presence.ExperienceLed and managed a team of field sales representatives, providing training and development to enhance their skills and performance. Collaborated with the marketing team to develop and execute sales strategies, resulting in increased customer acquisition and retention. Conducted regular team meetings to review sales targets, strategies, and progress.Monitored sales metrics and performance, implementing corrective actions as needed to achieve goals.Ensured compliance with company policies and procedures while maintaining high standards of customer service.Accurately entered large amounts of data into company systems quickly and accurately.Reviewed and verified data for accuracy and completeness, spotting and correcting errors and inconsistencies.Maintained confidentiality and security of all data. Communicated with clients, stakeholders, colleagues, and other departments to ensure data integrity and completeness. Managed and prioritized tasks effectively to meet deadlines, improving typing speed and accuracy.Compiled and sorted data, transcribed audio files into text, fact-checked information, reviewed data for completeness, and merged files to update outdated data.Field Operations Manager (Contractor)Data Entry (Part Time)January 2024  CurrentJune 2023  January 2024Vivint San Antonio, TXGroupM RemotePHONE NUMBER AVAILABLEEMAIL AVAILABLEBen MosePhone:Email :Senior Grants analyst CRSWilliam Paterson UniversityWilliam Paterson UniversityComputer Information SystemsBusiness Administration2020-2025MinorIn DesignWebsite Design, Maintenance, &OptimizationProject Management and BudgetingAdobe IllustratorLeadership and Team ManagementCorelDRAWExpertiseReferenceCX & UX Specialist (Contractor)April 2023  December 2023GRR Investment Properties Dover, NJLed the development and optimization of customer journeys, ensuring a positive and user-centric experience across digital platforms. Conducted in-depth user research, usability testing, and persona development to inform UX design decisions.Collaborated with cross-functional teams to implement effective CX strategies, resulting in improved customer satisfaction and increased conversion rates.Utilized data-driven insights to identify pain points and opportunities for improvement in the user experience.PhotoshopGIMPCanva