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My Cover LetterCandidate's Name
Street Address  Jana Lane. Madison, WI PHONE NUMBER AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLEDear Ms. Jones,I am writing to express my interest in the customer service representative position at Exact Sciences, as advertised on the companys website. With a proven track record of delivering exceptional customer service and a passion for exceeding customer expectations, I am confident in my ability to contribute to the continued success of Exact Sciences.In my current role at Macy Store, I consistently achieved a customer satisfaction rating of over 95% through effective communication and problem-solving skills. I am adept at handling customer inquiries, resolving issues promptly and ensuring a positive customer experience. Moreover, I successfully reduced customer complaints by 20% by implementing a proactive communication strategy, which involved contacting customers to address potential concerns before they escalated.I am particularly excited about the opportunity to contribute to Exact Sciences, commitment to excellence. In my previous role, I implemented a streamlined process for handling customer inquiries, resulting in a 30% reduction in response time. This not only enhanced customer satisfaction but also increased the efficiency of the customer service team.I am impressed by Exact Sciences, reputation for providing quality products and exceptional customer service, and I am eager to contribute to the companys continued success. I am confident that my skills and achievements make me a strong fit for the customer service representative position.Sincerely,Candidate's Name .