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Title Customer Service Case Management
Target Location US-TN-Memphis
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Horn Lake, MSSUMMARYSeasoned law enforcement professional with 32 years of experience seeking Owner Operator role. Skilled in leadership, crisis management, and conducting thorough investigations. Proven expertise in supervising teams, maintaining order, and ensuring safety and compliance.WORK EXPERIENCEFort Valley Department of Public SafetyLieutenant/Criminal Investigation Jan 2002 - Present Oversee a team of officers in daily duties, ensuring efficient case management and adherence to legal protocols. Conduct comprehensive criminal investigations and interrogations, contributing to the integrity of the judicial process through reliable court testimonies. Provide expert guidance and support to junior officers during complex and high-stakes situations, enhancing overall departmental effectiveness.Police Lieutenant Jan 2002 - Present Oversee case management to ensure thorough and effective resolution of departmental incidents. Plan and coordinate work schedules, optimizing resource allocation and personnel readiness. Conduct internal and criminal investigations, providing expert testimony in criminal court proceedings. Police Sergeant Jan 2002 - Present Ensure adherence to law enforcement protocols and community safety regulations through diligent oversight of officer duties and performance. Facilitate the professional development of administrative staff by providing comprehensive briefings and training on new procedures and regulatory updates. Conduct thorough performance evaluations to maintain high standards of service and accountability within the agency.Police Officer Jan 2002 - Present Enforce state and local laws to ensure public safety and order. Conduct investigations, gather evidence, and compile detailed reports for legal proceedings. Manage traffic control and emergency response to maintain community welfare and prevent accidents. Central Georgia Correctional FacilityCorrectional Officer/Sergeant Jan 1995 - Nov 2001 Managed a team of correctional officers, maintaining discipline and security within the institution. Conducted thorough investigations into reported infractions and mediated inmate disputes to uphold institutional regulations. Oversaw the maintenance of critical operational equipment, including the secure handling and transportation of inmates during emergency situations.Mississippi Department of Corrections, Parchman, Ms. Correctional Officer Jul 1990 - Jul 1993 Maintained institutional security by enforcing regulations and supervising inmate activities, ensuring a safe environment for staff and prisoners. Conducted facility inspections and inmate searches to prevent contraband introduction, while assisting in the rehabilitation and counseling of offenders to promote successful reintegration. EDUCATIONKeiser UniversityAssociate of Applied Science, Criminal JusticeFort LauderdaleMay 2009Georgia Public Safety TrainingCertified Police Officer, N/AForsyth, GeorgiaJan 2002West Tallahatchie High SchoolDiploma, N/AMay 1983SKILLSSolving Criminal Cases (Fraud, Person on Person, Property)  Collection of Evidence  Conducting Interviews and Interrogations  Defensive Driving  Crime Prevention  Crime Scene Technician  Open-Mindedness  Resilience Assertiveness  Maturity  Able to Handle Responsibility  Able to Remain Calm in Challenging or Dangerous Situations  Good Interpersonal Skills  Communication Skills

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