| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Candidate's Name
Sales AssociatePerth Amboy, NJ 08861EMAIL AVAILABLEPHONE NUMBER AVAILABLEEnergetic Administrative Professional skilled in providing quality administrative support, with experience spanning multiple industries. Customer oriented with fantastic problem solving skills. Excellent organizational and communication (verbal, written) skills. Tech-savvy and proficient in the use of office equipment, including Microsoft Office and QuickBooks. Work ExperienceWarehouse AssociateThe RealReal - Perth Amboy, NJSeptember 2021 to Present Scanning labels to ensure merchandise is shipped to correct location Managing all merchandise with appropriate CareWarehouse AssociateFedEx Ground - Keasbey, NJMay 2021 to September 2021 Keeping an inventory of all merchandise entering or existing warehouse. Identifying missing or damaged merchandise Assisting in training new employeesOffice ManagerUpTown Furniture Mattress Furniture Store - Perth Amboy, NJ November 2019 to May 2021 Efficient and professional operation of all front desk team members. Visible in the front of the house during high traffic times to assist the front desk team and to ensure smooth guest service. Conducts day-to-day shift meetings or huddles. Initiates monthly meetings with agenda and minutes. Attends weekly staff meetings and sales strategy meetings when needed.Dietary AidePerth Amboy Care Center - Perth Amboy, NJAugust 2019 to May 2021 Prepared dietary information for use by kitchen personnel in preparation of foods for hospital patients. Marked tally on master menu to inform kitchen personnel of food requirements. Processed new diets and changes as required. Inspected meals served for conformance to prescribed diets and for standards of palatability and appearance. Helped in kitchen cleaning, dish and utensil washing, stacking, and storing Responded to residents and staff dietary needs as requested Followed facility cleaning and sanitation standards Maintained and cleaned refrigerators Set up, arranged, and performed tray line duties Assisted cooks in food preparation as neededCustomer Service RepresentativeConcentric - Valdosta, GAAugust 2019 to October 2019 Assisted customers with mobile sales via inbound calls, outbound calls or through the internet Processing customer orders and sales Receiving and providing information to activate customer orders Scheduling technicians to service customer homes Directing calls to the appropriate departmentContact Center LeadLogistiCare2017 to 2018 Monitored random calls to improve quality, minimize errors, and track call center staff performance Ensuring adequate call center coverage to achieve service level goals Optimizing call center productivity, achieving correct quality standards and minimizing cost Resolving escalated complaints Continuously look for ways to improve the service offering Arranging and chairing team meetings where issues of performance are mutually discussed Assisting clients and facilities scheduling doctor or rehab visits Ability to think quick on my feet, handle a variety of difficult situations simultaneously Quality Control AssistantWe Handle Shipping, LLC2014 to 2016 Examined contents and compared with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment Packed, sealed, labeled, and affixed postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter Recorded shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or record-keeping purposes Tracked defects, test results or other regularly reported inventory control data: verified merchandise and schedule, checked designs, colors, measurements, and labels Made sure products were packed properly and there were no mistakes or defects on any merchandise Admissions ClerkNational Auto Supply2014 to 2014 Conferred with customers by telephone to provide information about products, inventory or quality control, plus entered orders or detail of complaints Handled customer complaints, comments and inquiries on a daily basis Resolved issues or notified supervisor of situation that had arisen Processed new client accounts, maintained customer accounts, and implemented changes to existing accounts Kept records of customer interactions or transactions, recording details of inquiries, complaints, comments as well as actions takenSales and, Marketing ManagerInterface Talent Group2000 to 2014 Managed crew of one to two hundred employees providing sales and customer service to individual clientele or companies seeking information or interested in purchasing products Monitored call center employees providing customer service to individual clientele or companies seeking information or purchasing of services from the company Facilitated and managed sales calls and membership interactions with active and potential clients Handled various customer related functions; duties included appointment scheduling, training sessions and presentationsEducationMiddlesex County College - Edison, NJHigh school diploma or GEDSkills TIME MANAGEMENT CUSTOMER SERVICE ADMINISTRATIVE SUPPORT DATA ENTRY QUICKBOOKS Order Entry Dietary Aide Experience Medical Billing Inside Sales Account ManagementCertifications and LicensesMedical BillingApril 2016 to Present |
